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Hotel is in a good location. There are some great restaurants and shops in the area. There was no bellman available or bell cart available to help with our bags when we arrived. The furniture was dusty, wallpaper was starting to peal off the walls and ceiling. Thermostat was locked and we were not able to turn on the heater in the room. There was black mold in the grout on the floor. Ate in the restaurant/bar on property, food lacked flavor and was very greasy and not well prepared. On check out the elevator was not working so we had to haul our bags down three flights of stairs. My mom has had two knee surgeries and had some discomfort after the ordeal. Would not recommend this hotel.
Enjoyed our stay at the Strater Hotel. Ideal location in downtown Durango! Our room was clean and comfortable.
Our stay at the Strater Hotel was very nice. We wanted a taste of the The West, and we certainly got it. I felt like I was staying in Miss Kitty's room! Great location. The only thing I can say is I wish there were better pillows.
Great location. Friendly and helpful staff.
Location was good. Beds were good. Near river. Very bad sound from exterior walkways. Could hear everything from people outside like the window or door was open even though closed.
Very nice staff A bit noisy - make sure to have a white noise app on your phone in case there are late-night gatherings outside your room!
Proximity to good restaurants and the river path.
Great location. Walking distance to downtown and Silverton train. Half hour drive to Mesa verde
Room was very clean!! Location is great Gentlemen that checked us in very rude!! Hotel a bit overpriced for the room they put us in!!
Right up by the river, awesome stay second year in a row. Easy walk to downtown. Right at top of stairs; lots of noisy people that can't carry a suitcase down the stairs and instead slam it all the way down. Some barking dogs. Otherwise great!
The location is nice, only a block from downtown The beds are a out as comfortable as a pile of gravel. Literally the only time I have seriously considered sleeping in the car as a better nights sleep.
The location was great. I was 2 blocks away from the heart of downtown. Rooms and beds were nice and clean.
Nice indoor pool and hottub. At every hotel we stayed at in a nine day road trip this hotel did not offer a free breakfast such as the one Hampton Inn does.
It is dog friendly. The food was expensive and not good.
Enjoyed my visit. The hotel, staff, location and amenities were top notch.
Breakfast was great and the staff was very nice. Loud people at the pool late at night.
Enjoyed our stay. At the Rio grande inn.. Was late getting to happy hour but we were served. Nice location to downtown Durango walking distance to everything.
Great staff, within walking distance of everything awesome.
Old time feel and a great location No window? No A/C, meant for a hot stuffy room.
Room was clean, old time feel, good room luxuries. Could have used a mini fridge in the room. Great location for the train and all the shops and restaurants in town. No breakfast, or should I say super Small breakfast. Saw granola and yogurt and cereal, saddest hotel breakfast I've had in a long time.
We're repeat visitors and just enjoy everything about the hotel. The breakfast in the morning is fantastic and the staff who serve it is super friendly! The cruiser bikes that are available to guests are very convenient to zip around town. All of the stores, restaurants, bars, etc. are very close so no need for a car, which is huge. The grounds are beautiful and the rooms are spotless. You are definitely made to feel welcome there. We look forward to our next visit!
No plug in for coffee pot. Stool back up . It showed a pool and hot tub there wasn't one.
The location was great and with a lawn, swing for the kids and picnic area. Perfect for our family. No safety lock on doors. Otherwise, loved the place.
This was one of the dirtiest, dumpiest, motels we have ever stayed in. The pictures on their website do not let nothing like what you get. Nothing worked including the staff. Filthy room
kitchen was nice,beds were very comfortableplace was clean Bad smell in beginning,believe room was cleaned then had to air out,was o.k. after 2nd day,probably due to carpet cleaning.Heater thermostat was not functioning correctly
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The location was great and the room was pretty clean other than the spider and his web that we shared it with. The woman who checked us in was very nice. The shower didn't have enough water trickling out to wash the shampoo out to my hair. The towels were old and smelled sour. The man who worked the office the next day was rude. For the price we paid I expected more. very disappointed.
Location, cost. No.
Location, friendly staff, quiet-no traffic running in and out of motel all night- major plus!!! Smell of room-very stinky pet room! Remove carpet and replace with with all tile to help cut down on leftover pet smell!!! Had to buy Lysol to get rid of smell
I liked that this was a small family-based motel which was very helpful and friendly, great to see it still around despite all the bigger organisations. Good luck to them. Recommend staying here. Lovely hand painted art work on the room walls too! Not really, there is a 20min walk to Downtown Durango. I enjoy the walk along the river, this may not be to everyone's taste.
Good value. Furnishings somewhat older
The bed was fairly comfortable and the couch was cute. Fire hazard, trip hazards, crappy rundown, poor service, stingy, run-down, poor lighting. A law suit waiting to happen. TV too far away to be of any use. Poor layout. Very dangerous flight of stairs. I could go on and on. Totally not worth the money. JOKE
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