East Norwich Hotels

Very clean, friendly helpful staff. Quiet location, easy to find and get to. Plenty of parking. Place is being renovated and improved. Room odor. Small space for breakfast, too few tables. Rooms a little tired looking, but being improved

In general this is a great place to stay for the money.

comfy bed, yummy breakfast, and nice ginko tres our heater stopped working in the middle of the night

The bed was super comfortable. The rooms were clean. Nothing

- The entrance is 'grand' and welcoming with updated fixtures and furniture -bar was very nice looking -pool was a nice size - bedrooms were very updated and inviting -shower and tiles all new and 'clean' -lobby bathrooms very clean -staff VERY accomodating and pleasant! -Bar doesn't open until 5, had to order food from the 'outside' -the lower level (single digit rooms) aren't very sound proof. I was up all night with doors slamming and hearing various conversations from down the hall. I wonder if staying on the main level would have been less noisy

This hotel has absolutely no negatives! This is a very special place, one here is not a guest but a family member. I have never, never, ever stayed in such a hospitable place, I cant recomend highly enough!

Very friendly staff, room service was perfect and followed up with a phone call. A lot of children were running around unsupervised and the doors are not very sound proof which led to some periods of annoying noise.

Breakfast buffet is good. Hotel is in process of refurbishing rooms and hallways as part of its rebranding as The Mansion. The distances between the rooms and the parking lots is very long, especially in bad weather. No covered or valet parking. Room doors slam when not closed carefully. No frequent guest or airline rewards benefits.

Comfy bed, nice bathroom. Very long walk to room, with 2 short staircases; a real pain when carrying suitcases. Hallways a bit shabby, although repainting in process.

Loved the history, the full range of facilities (in door and outdoor pool, racquetball court, pool table - just to name a few), the friendly and helpful staff, and most especially the exquisite and quiet setting. It was a lovely, memorable Gold Coast experience.

The kids enjoyed the indoor pool. Rooms were clean. We booked reservations 6 months ago for four and had requested two King sized beds. When we arrived they gave us a room with one bed and offered a cot but said two cots were a fire hazard so couldn't do it. We were given two blow up mattresses which held air only for an hour or so. My kids spent the whole night re-inflating their beds every 90 minutes. Our requests for new mattresses that didn't leak for the second night fell on deaf ears. $500 for two nights and I have to pay $20 for WiFi? Really?

Loved the pool, the rooms and the restaurant's private booths with flatscreen tvs. Waitstaff seemed a bit disorganized.

The jacuzzi No untensils in the room

was going to have operation at nearby hospital. Couldn't have been nicer.and let us keep room longer. Terrific free breakfast.

Well managed front desk, enthusiastic employees, clean well appointed rooms. Frankly, this hotel was a very pleasant surprise in this price range. I will recommend it to my family and friends. Everything was fine

Conveniently located, good breakfast, helpful staff Would have liked more covered parking and a bigger exercise room

a ok very nice no

Surprisingly nice hotel. Nice lobby, comfy bed, clean and spacious bathroom. I arrived late and night and there was not a lot of parking, but I was able to find the last spot in the lot. They did not shovel the parking lots which were very slushy.

What a wonderful hotel!!! It was very clean, comfortable and had a very caring, knowledgable staff. The cheapest room is cozy and had everything we needed. Can't wait to go back