Reviews for Enterprise in Ann Arbor
- All reviews 100%
Aug 23 2017
A satisfied customer
Pros: The surprising part for me was I asked for a nissan altima and instead was given a nissan murano! My wife and son were so excited because it was the vehicle that I wanted to rent before the purchase. It drove like a champion I loved it so much we are thinking about purchasing one!
Cons: Overall I was satisfied so no complaints.
Jun 12 2017
Pros: The customer service was good.
Cons: They didn't have the rental vehicle ready that I had reserved/requested ao we had to pay more to get the next vehicle class that was ready. Also car wasn't properly inspected. Left front turn signal was inoperative. We didn't know this until we were over an hour away.
Dec 13 2016
Pros: Everyone from the shuttle drivers to the people on the desk was friendly and helpful. Coming from Detroit from Florida in December was slightly traumatic. When i got to my car, Steve, had turned on the heater full blast. Steve is my favorite.
Cons: Next time I visit during the winter, I will upgrade to a sturdier car. The Mitsubishi Mirage I had was no match for the first snow storm of the season.
Dec 9 2016
Pros: Very helpful staff, nice vehicle (received an upgraded one for same price), moreover they picked me up and dropped me off. Couldn't have expected a better experience than this one!