Reviews for Hertz in Ann Arbor
- All reviews 100%
Apr 8 2017
Pros: Lazy staff, they dont speak they just point at brochures and laminated policies for you to gain knowledge about there way of business. Debit card thing they dont tell you about is really annoying too. Staff seems like they have little knowledge of anything in life at all, nor do they seem to care about there job.
Cons: Hertz rental building interior was shotty looking, place was understaffed in general, will not ever go back, enterprise next door is night and day more helpful, quick, and valuable.
Apr 4 2017
i did'nt have the car cause i have a debit card
Cons: They wanted a credit card to pay the charge due and i can't pay it because i have a debit card. So i did not have my car for the week end and i asked that they refund my money but i don't have any answer...
Apr 2 2017
Pros: I really appreciated that the lady who was helping didn't make us have to pay 10 dollars a gallon when we returned the car. She was very very helpful and understanding.
Cons: I didn't like how I paid for a Chrysler 300 or similar and I did it get the car that I wanted
Feb 21 2017
Cons: Hertz billed my AMEX card in an extremely erratic way, with $100 charges (presumably for the deposit) popping up on my account at odd times. At the time they closed out my rental, they were slow to remove those deposit charges from my AMEX.