Book Enterprise car rentals in Guatemala City

Reviews for Enterprise in Guatemala City

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7

Good

4

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Mediocre

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car availablegreat price

car was greatcustomer service

get the cargreat customer

great servicepick up and drop

staff was very helpful

10.0

perfectoPros:excellente servicio y buenos carros en disponibilidad..Reviewed Sep 4 2018

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2.0

They were selling cars for a higher price! To no reservation peopleCons:EVERYTHINGReviewed Apr 17 2017

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9.2

Cons:Needed help getting my heavy bags to terminalReviewed Dec 10 2019

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2.0

Pros:Force me to take full coverage insurance and told me the insurance I had purchased here was uselessCons:HonestyReviewed Jul 24 2019

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2.0

IncumplimientoCons:A pesar de haber reservado el carro con las especificaciones claras, los representantes de Enterprise en Guatemala no tenían ningún carro de esas características disponibles, y solo nos lo informaron el día que íbamos a recogerlo. Las alternativas que nos dieron eran o carros de gama más alta o de gama más baja. Un incumplimiento que demuestra una completa irresponsabilidad y falta de calidad en cuanto al servicio al cliente. Enterprise siempre ha sido una buena compañía... Deberían revisar si la representación que tienen en Guatemala corresponde con los estándares normales de servicio al cliente. Si yo fuera Enterprise, buscaría otro tipo de representación porque los que tienen en Guatemala, definitivamente arruinan su reputación.Reviewed Jul 5 2016

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9.2

Good people, not much savingPros:Friendly staff, great vehicle, no problems at all.Cons:i called enterprise to get a quote on a car seat and the rates are different from the website and i was given wrong info, when i showed up they wanted to charge me $12 a day!!! i refused and bought one at a walmart instead. Insurance was forced on me without having the credit card disclosure where it shows i have coverage.Reviewed Nov 16 2016

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2.0

Bait and switchCons:Said the insurance I bought wasn’t valid. Then the price of the car rental itself has gone up. So I walked away from the reservation and dealt with cab rides through out my vacation. Not the end of the world but certainly not a positive on the car rental.Reviewed Jun 26 2018

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5.6

Showed up 2 hrs early, car not available. Was forcPros:Great car, friendly serviceCons:Showed up 2 hrs early, car not available. Was forced to purchase insurance which was not disclosed in original priceReviewed Feb 15 2016

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6.0

Cons:Company is hard to find and off site.Reviewed Mar 17 2017

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7.2

I rented an automatic.Pros:The car was ok, it had a lot of miles, it was clean but it had way too many scratches all over the body.Cons:I rented an automatic transmission car and they did not had automatics, they only had manuals, Hard when you have a back problem.Reviewed Feb 17 2018

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10.0

Pros:The staff was extremely friendly and very helpful . Amazing service at a great price , thank you !Cons:Nothing , everything was perfect .Reviewed Mar 14 2021

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7.6

the price of the insurance doble the cost of the oPros:It was not right at the airport, but close and had shuttle serviceCons:I got a Insurance from the web page, but when I got to the pick up place, they told my the insurace I buy did not cover the car I rented, so had to get another insurance at the pick up place, and the price doble the cost of the car.Reviewed Jan 9 2017

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• Has the Enterprise rental car policy in Guatemala City changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• How much does it cost to rent a car from Enterprise in Guatemala City?

  On average a rental car from Enterprise in Guatemala City costs $17 per day.

• What is the most popular rental car from Enterprise in Guatemala City?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Enterprise in Guatemala City.

• How many car rental locations does Enterprise have in Guatemala City?

  Enterprise has 8 rental locations in Guatemala City. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: La Aurora airport (GUA)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from La Aurora airport (GUA)?

  Yes