Book Dollar car rentals in Guatemala City

Reviews for Dollar in Guatemala City

Recent reviews

Traveler rating

Excellent

3

Good

2

Okay

8

Mediocre

13

Poor

0

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car was cleanfriendly staff

car i reservedgreat experience

get the carcredit card

rented the carnever rent

great price

2.0

Cons:There was no one from Dollar at the airport and we were helped by InterAmerican rental company. Not sure why Dollar rental company did not have someone at airport.Reviewed Sep 21 2016

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6.0

Cons:La dirección de la agencia no es la correcta se mudaron al aeropuerto y el número de teléfono no existe. Por lo tanto si no hablas español y no conoces un poco Guatemala no podrás recuperar el coche.Reviewed Nov 12 2019

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4.0

Cons:They hide chargesReviewed Feb 6 2016

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6.4

Take picturesPros:There was a person at the airport who was very helpful in arranging a ride to the off-airport location.Cons:Pick up took a long time. At drop off they charged us for a scratch that was on the car before we left. Take pictures of every little ding and scratch if you don't want to be changed extraReviewed Aug 2 2016

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4.4

Pros:Staff was friendly enough butCons:Extra charges for liability insurance were excessive. Also getting charged $250 US for a few minor scratches was ridiculous, especially since they don't fix anything, collecting $ for "damages" is another source of revenue for them. not enough room to describe in detail herel, RENTER BE AWARE.Reviewed Apr 2 2019

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2.0

Extra Insurance and Hidden Deposit FeeCons:When we got to the offsite counter, they told us we needed to buy extra $200 insurance even though we had already bought insurance online as well as leave a $2000 deposit that wasn't mentioned anywhere before. Wound up getting a car elsewhere. Very poor. Also car they wanted us to talke was really banged up and missing nobs on the center console.Reviewed May 16 2017

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5.6

they never told you the charges beforePros:The car is clean and miles unlimitedCons:prices, you have to pay for everything, like.. 15 extra for full cover insurance and AFTER 925 DOLLARS DEPOSIT WHY? if you are paying 15 full cover why 925 deposit?Reviewed Oct 27 2015

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2.0

BEWARE....OVERPRICED FOR A CRAPPY VEHICLE!!Pros:Nothing. Will never use them again!Cons:When I arrived to pick up the vehicle that I had chosen, they said that they didn't have it and said that the price for the vehicle was twice as what was reported to Kayak. I was stuck and needed a vehicle. They offered me a different vehicle for our family which we accepted after negotiating on the price. While we were doing the paperwork they said they would bring the car for us. TWO hours later still no car, they kept saying 10 minutes and nothing. Finally the car arrived and we went through to mark any previous damage. We left and all was fine, until it started raining; the car started leaking from several spots, a couple of days later the car started to heat up on us. The car had no coolant/water. Never did they tell us that we should call them to get a replacement shall something happen to that vehicle. Needless to say it was a horrible experience and will never use them again. It would be nice for them to print all of their rules on Kayak and all hidden costs the way others do.Reviewed Jun 6 2016

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5.2

The car stunk!Pros:The friendly staff.Cons:The car conditions were terrible. it seems that it's gotten wet inside and it stunk so bad during our one week long trip. They need to update their over 5 year old cars.Reviewed Nov 17 2015

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4.0

Pros:The prices they show onlineCons:If they would have actually put the real price of the vehicle to rent. I bought the insurance online and when i got there the day of my trip they said i HAD to buy another insurance that was more money then the actual cost of the 2 week renting price. That's a scam to me.Reviewed Sep 2 2019

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2.0

TerriblePros:I liked the car.Cons:My experience was terrible by the time I got to Guatemala I was charge more for the car and the deposit was higher than the online reservation. I end up getting a smaller car. I paid twice as much than the reported price on KayakReviewed Jul 25 2016

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4.0

Cons:Kayak promise me one car they gave a different one! Waiting at the rental place more than 1 hour! Finally they gave and old car with more than 75000 Kms!Reviewed Nov 4 2015

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• Has the Dollar rental car policy in Guatemala City changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Dollar will continually update its policies accordingly. Please contact Dollar directly for the latest information. You can find up-to-date information on the coronavirus response of Dollar here: Coronavirus (COVID-19) update from Dollar

• How much does it cost to rent a car from Dollar in Guatemala City?

  On average a rental car from Dollar in Guatemala City costs $11 per day.

• What is the most popular rental car from Dollar in Guatemala City?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Dollar in Guatemala City.

• How many car rental locations does Dollar have in Guatemala City?

  Dollar has 2 rental locations in Guatemala City. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: La Aurora airport (GUA)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from La Aurora airport (GUA)?

  Yes