Pros: Convenient
Pros: The people were very nice
Cons: The car was a low end model
Poor
Pros: Drove 30 miles to pick up the car we reserved and only to be told they did not have a car for us. We unhooked our RV and drove to pick it up and no car. We never received a call to tell us they did not have a car. It was a waste of our time driving back and forth. Wrecked our day on vacation.
Rental fail!!
Cons: Not only did they not have the minivan we wanted, but they had nothing available at that location. That's right, not one car available to rent!!
Disappointed, Not the Service I have been accustom
Pros: Pickup
Cons: Car was dirty and smelled like Cigarette smoke. Called a hour before pickup to ensure that the Chrysler 200 I requested was available and was told it was there and would be waiting on me. When I arrived I received a different car that was dirty and smelled like cigarette smoke that I'm allergic to. But was told that's all they had. My company rents alot of cars for its employees..... Will be using Hertz moving forward.