Guest Reviews
Overall Rating
8.5
Excellent
Based on 12,813 reviews
Cleanliness
7.5
Comfort
7.7
Pickup/Dropoff
7.6
Value for money
7.7
Enterprise car rental prices in Lubbock
| Economy | $42/day | |
| Compact | $43/day | |
| Intermediate | $46/day | |
| Standard | $47/day | |
| Full-size | $49/day | |
| SUV | $60/day | |
| Minivan | $116/day | |
| Premium | $82/day | |
| Commercial | $70/day | |
| Van | $77/day | |
| Box truck | $129/day |
Pros
"Very friendly and helpful staff."
(in 466 reviews)
"This was a great experience."
(in 309 reviews)
"His customer service was excellent!."
(in 1169 reviews)
Cons
"No cars available upon arrival."
(in 229 reviews)
"Return car process was too slow."
(in 56 reviews)
"Long line to pick up car."
(in 70 reviews)
Recent Reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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8.0
Pros: Staff at Lubbock we're very helpful and accommodating. Vehicle was good.
review from
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2.0
Overcharged
Cons: Overcharged. Asked why. Told there was $100 deposit. There were no issues or other charges, but amount on my credit card was more than quoted. Asked about it at drop off. Was told they'd have somebody from customer service call. Nobody ever called. Sent messages but they have not been returned. Resorted to disputing partial charge with my credit card. Never had this happen before and it is quite disappointing.
review from
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10.0
Easy quick return right in terminal
Pros: Quick and convenient
Cons: Nothing.
review from
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2.0
Keep up with technology
Pros: Nothing
Cons: Everything. Start accepting debit cards not just only credit cards
review from
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7.2
Pros: Agent did not try to talk us into buying additional coverages and options for the car.
Cons: Car had stains on interior and lots of marks on exterior. Gas tank was not completely full.
review from
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6.0
Cons: Confusion over coverage, which was accidentally charged to me, even though I rent cars often.
review from
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2.0
Car rentals should have cars on the lot for rent.
Pros: Nothing about them was acceptable.
Cons: They didn't have a car to rent and when asked why they shrugged their shoulders! I asked for a recommendation on what to do and they offered no help.
review from
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6.0
Good gas mileage but dirty
Pros: Awesome gas mileage for my cross country road trip (40+ mpg). Drove easy, quick pick up.
Cons: Filthy seats throughout. Had multiple stains and dirt in front and back.
review from
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10.0
Pros: van was nice good gas mileage roomy for all 6 family members, and dvd player was great
review from
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8.4
Lack of Clarity on Pickup
Pros: I really enjoyed the ease of booking, the free upgrade to the vehicle, and the excellent quality of service at the drop off location. The car was clean and in excellent condition.
Cons: At pickup the agent was very rushed and failed to explain any details of the transaction. I was told that I received a free upgrade to a larger car but then was charged $156 a day instead of what I booked on Kayak.com of $43 a day. I was also talked into insurance but was not notified that the insurance was a per day charge.
review from
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10.0
Pros: Customer service was great
review from
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8.0
Pros: Staff at Lubbock we're very helpful and accommodating. Vehicle was good.
review from
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7.2
Pros: Agent did not try to talk us into buying additional coverages and options for the car.
Cons: Car had stains on interior and lots of marks on exterior. Gas tank was not completely full.
review from
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8.4
Lack of Clarity on Pickup
Pros: I really enjoyed the ease of booking, the free upgrade to the vehicle, and the excellent quality of service at the drop off location. The car was clean and in excellent condition.
Cons: At pickup the agent was very rushed and failed to explain any details of the transaction. I was told that I received a free upgrade to a larger car but then was charged $156 a day instead of what I booked on Kayak.com of $43 a day. I was also talked into insurance but was not notified that the insurance was a per day charge.
review from
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2.0
Overcharged
Cons: Overcharged. Asked why. Told there was $100 deposit. There were no issues or other charges, but amount on my credit card was more than quoted. Asked about it at drop off. Was told they'd have somebody from customer service call. Nobody ever called. Sent messages but they have not been returned. Resorted to disputing partial charge with my credit card. Never had this happen before and it is quite disappointing.
review from
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2.0
Keep up with technology
Pros: Nothing
Cons: Everything. Start accepting debit cards not just only credit cards
review from
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6.0
Cons: Confusion over coverage, which was accidentally charged to me, even though I rent cars often.
review from
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2.0
Car rentals should have cars on the lot for rent.
Pros: Nothing about them was acceptable.
Cons: They didn't have a car to rent and when asked why they shrugged their shoulders! I asked for a recommendation on what to do and they offered no help.
review from
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6.0
Good gas mileage but dirty
Pros: Awesome gas mileage for my cross country road trip (40+ mpg). Drove easy, quick pick up.
Cons: Filthy seats throughout. Had multiple stains and dirt in front and back.
review from
Other suppliers in Lubbock scored
Where can I find Enterprise car rentals in Lubbock?
612 W Loop 289 Ste 600, Enterprise car rentals
Address
612 W Loop 289 Ste 600Phone
+1 806 785 2995Top Tips For Renting a Car from Enterprise in Lubbock
- 25% of our users found rental cars from Enterprise in Lubbock for $46 or less
- Book your rental car from Lubbock in Enterprise at least 1 day before your trip in order to get a below-average price
- Economy rental cars from Enterprise in Lubbock are around 50% cheaper than other car types, on average
FAQs About Renting a Car From Enterprise in Lubbock
How much does it cost to rent a car from Enterprise in Lubbock?
On average a rental car from Enterprise in Lubbock costs $66 per day.
What is the most popular rental car from Enterprise in Lubbock?
Compact (Ford Focus or similar) is the most frequently booked rental car type from Enterprise in Lubbock.
How many car rental locations does Enterprise have in Lubbock?
Enterprise has 5 rental locations in Lubbock. Take a look at our Enterprise rental location map to find the best rental cars near you.
Does Enterprise have a car rental location at the airport: Lubbock Airport (LBB)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Lubbock Airport (LBB)?
Yes