Book Budget car rentals in Lubbock

Reviews for Budget in Lubbock

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Excellent

5

Good

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Okay

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Mediocre

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car was cleannext day

get the carpick up and drop

returned the carcredit card

car availablecustomer service

friendly staff

10.0

Excellent service. Friendly and efficient personnel.Pros:I was worried about having to stand in a line to get the car which would make my 'day trip' impossible. The car was waiting for me and the girl at the counter couldn't have been nicer. Will definitely use Budget again!Reviewed Aug 20 2018

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2.0

Pros:Nothing. Terrible customer service, rude, and honestly shitty company and franchise owner was terrible as wellCons:The company.Reviewed Sep 23 2017

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9.2

Pros:Very friendlyCons:NothingReviewed Feb 11 2019

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10.0

Pros:Smooth, easy processReviewed Mar 24 2016

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10.0

Cons:All goodReviewed May 13 2020

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5.2

Pros:Staff was friendlyCons:I was convinced to pay for insurance that Budget doesn't even honor. RIP offReviewed Jul 8 2019

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4.0

Try to rent from somewhere elsePros:The car was in good working order and we made it to all of our destinations and back in one piece.Cons:Even though it was a work rental I had to put it on my personal credit card because Budget doesn't understand how Debit Cards work. They did let me switch cards at the end of the rental - but the hold on my credit card is still sitting there TWO weeks later. The car that I received (Ford Fusion) was not comparable to the vehicle that I had selected online (Dodge Charger). It was much smaller in the interior and made for not as pleasant of a ride. When I pointed this out at the counter the Budget employee did not care, made no attempts to resolve the situation and was just trying to rush me through to get me out of the door. I returned the car a day early and got NO money off of my rental. They charged me like I had kept it the full time. If you have to rent a car I would suggest looking somewhere else.Reviewed Mar 28 2016

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8.0

Pros:Budget staff was very nice and helpful. Car was clean, drove well and had no mechanical issues.Cons:The plastic headlight lenses had numerous cracks and were cloudy/glazed over so as to affect the brightness of the headlights. They were old and needed to be replaced.Reviewed Oct 2 2017

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4.0

Pros:Pick up and drop off was quickCons:The car had 68,000 miles. The condition of the car reflected the mileage. I was told that I would receive a Chrysler 200 or similar. Instead I got a very beat up Toyota CorollaReviewed Dec 17 2016

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2.0

Cons:my flight was delayed for 18hr but they did not keep the car....Reviewed Jun 30 2021

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• 5.3 /10Enterprise Car Rentals at Lubbock
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• 8.4 /10National Car Rentals at Lubbock
• 6.2 /10Hertz Car Rentals at Lubbock
• 8.8 /10Thrifty Car Rentals at Lubbock
• 7.8 /10Alamo Car Rentals at Lubbock

• Has the Budget rental car policy in Lubbock changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• How much does it cost to rent a car from Budget in Lubbock?

  On average a rental car from Budget in Lubbock costs $38 per day.

• What is the most popular rental car from Budget in Lubbock?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Budget in Lubbock.

• How many car rental locations does Budget have in Lubbock?

  Budget has 1 rental location in Lubbock. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Lubbock airport (LBB)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Lubbock airport (LBB)?

  Yes