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Book Enterprise car rentals in Phoenix

Mon 12/19 Pick-up
Noon
Thu 12/22 Drop-off
Noon
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Reviews for Enterprise in Phoenix

  • All reviews 100%
8.2/10 Excellent
Based on 221 reviews
  • 7.7
  • 7.6
  • 7.0
  • 7.3

Recent reviews

Most recent
    2.0 Poor
    Economy
    Dec 3 2016
    Extortion
    Cons: After some last minute travel plans we had to change pick up locations. We had reserved a compact car and according to the website, a compact car is a Nissan Versa Note, or similar. When we arrived, we were told that the only compact car they had was a Fiat, which is a 2 door, miniature car. We were then given the option to pay an upgrade fee for a bigger car. I denied wanting to pay more but eventually was pressured to do so by the staff because our belongings we were traveling with wouldn't fit in the extremely small Fiat; though, they would fit in the advertised car online. To me, "similar" car means equivalent size and the Fiat is significantly smaller. In addition, the customer representative extorted me to take the additional insurance after denying to take it several times. I even asked if he would let me leave without signing the waiver and he kept telling me how I would be "sorry" if I didn't do so. I believe I was illegally extorted by the Glendale branch to pay for an upgrade for a car I shouldn't have had to pay for and take additional insurance after denying coverage several times. Other car companies would upgrade you for free without even thinking about it. Having worked for an Enterprise satellite location for a few years, this branch is a sad representation of the customer service the consumer should receive. Do not go here!
    10.0 Excellent
    Full-size
    Dec 1 2016
    Pros: Good value, clean, as expected mid size. Efficient check in and out.
    5.6 Okay
    Economy
    Nov 24 2016
    Cons: Issue with the registration of the vehicle. They called us to ask why the car had not been dropped off (we had said we would drop it off somewhere else). They also wanted to charge us 4 times the price agreed...
    7.6 Good
    Economy
    Nov 23 2016
    Cons: I didn't know that this location didn't offer "after hours" dropoff, which created some panic on the day I had to return the car. And while I appreciated the "free upgrade," I ended up spending a lot more on gas than I would have with the Economy car I originally received.

Where can I find Enterprise car rentals in Phoenix?

4635 N 7th St, Enterprise car rentals

Address

4635 N 7th St

Phone

+1 602 265 1111
Enterprise
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