Pros: Great car, friendly workers and fast and seamless pickup
Pros: Drop off & pick up super easy.
Cons: Quality of car could have been better...for the price, no bells or whistles, but the car worked great for our needs and had no issues with it overall given the mileage already.
Pros: Staff stayed past midnight because my flight was majorly delayed.
Cons: They could have kept the car I reserved. I had to take a minivan.
Pros: fast and easy
Cons: Great hospitality by the young lady at the time of pick up
Thanks
Cons: Vehicle smelled strongly of smoke.
Cons: The car had a bad odor of cigarettes masked by a strong perfume smell. I had to ride with the window open.
Lost a Customer
Cons: I called 2 days prior to cancel my reservation, but they never did it, so when I showed up to pick up another rental reservation I made for a smaller vehicle, they said they couldn't find that & only had the other one, which was larger & cost more. The attendant made no attempt to assist me & there was a line of people behind me, so I had no choice but to take the larger vehicle and full price...didn't even offer to have me pay what my actual reservation was for & mind you I had the reservation confirmation paper with me. Highly disappointed, unsatisfied and will not rent from Enterprise or Car Rentals.com again!!!
Hyundai is NOT "similar" to Jeep
Pros: Nice staff. Didn't press for add-ons beyond simple offering. The car was clean. The system of picking it up and driving away was efficient.
Cons: I ordered a "Jeep (or similar)" because I wanted higher clearance and strong all-wheel performance in the torrential rains effecting the area I was traveling in last week.
I received a Hyundai Santa Fe, which is a cookie-cutter cross-over mini-"SUV." Traction was sketchy in heavy rain, and it road almost as low to the ground as a sedan. NOT "similar" to Jeep in most of the important ways.
Cons: No walk around car at pick up, called in after hours for help and never got a call back.
Pros: Quick, smooth, efficient.
Easy dropoff
Pros: Paperless checkout