Cons: Flat tire, went to use the car and one could not be brought, we were late for a dinner so we took another car, next day when we were able to exchange the car it took an hour to exchange the car. The attendant was very unhelpful and kept asking where the keys were, with the two driver who dropped it off at the admin building. Then she had to use another car from company because the roadside service did not give her the right information. Then the next day the guy from the airport counter called and asked where the car keys were. A bill per my request for the first car was never sent to my email. This was the most horrific experience I have ever had rentig a car. And to top it all off I picked the car up on the 30th and the car tags expires at midnight that night.
May 8 2016
Budget needs to re-locate from airport campus to k
Pros: Desk people were very polite and gracious. Everything was ready for me and I was on my way in no time. So glad the manual was in the box so I could operate the wipers, lights, gas tank, etc.
Cons: The 30% hike on daily rates for the airport. What a rip-off! My bill was almost $150 more than advertised daily rate because of $11+ day charge.
Jun 16 2016
Pros: The vehicle was nice.
Cons: Girl at the counter in Harrisburg Middletown Pennsylvania airport was not helpful and was rude. I felt like I wasn't allowed to ask questions because every time I did I got an attitude. My reservation was $405, I had to upgrade because last minute we had another traveler join us which I was told would be $200 more, when I get there my total was $1,136. You guys are thiefs. Because I don't just swipe my card I was able to get my rental down to $721. I topped the tank off at the nearest gas station and was told to leave it running when I returned it. Somehow 3 and a half gallons was used up and was also not told I'd be charged $8 per gallon of gas. I am a single father of 2 extreme sports athletes who are on billboards all over the east coast and if I was a jerk I'd have them post this to there 20,000 followers on social media. We travel a lot and because of this experience will never rent from budget again.
Nov 27 2016
Review of budget rental at MDT
Pros: Vehicle ,check out/in staff were good.
Cons: The Harrisburg airport car rental counters close by midnight. Had to wait until morning since flight didn't land until after. This is 2016 and Harrisburg is the state capital. This needs a solution so that passengers on the last flight can get a rental. I'm a little shocked.
Pros: Picked up the car at 11:30 pm in MDT. You have to deal with National Car Rental since the Alamo is closed. Started driving the car and notice the gas gage was just touching the low side of full. When I brought back the car the agent immediately corrected the fuel error in my favor.