Reviews for Enterprise in Plano
- All reviews 100%
Apr 27 2017
Very good experience
Pros: The main thing was the friendliness of the staff. They were very welcoming in a way that did not seem forced and were very helpful. I will definitely rent from them again.
Apr 18 2017
Good service at pickup
Pros: Service at the Plano, TX location was great, the manager was patient and helpful while I figured out what I wanted to do about coverage. The car was clean and very comfortable throughout the trip. I would definitely use enterprise again.
Mar 31 2017
Should have asked for a different car
Pros: Rate was decent, got two days free when I turned car in... Car came with a 54 track mix cd with at least 40 R. Kelly songs (deep cuts, no Ignotion Remix or I Believe I Can Fly) and a grab bag of Al Green and Jagged Edge songs.
Cons: Nissan Rouge crossover SUV, less than 35k miles when picked up... Car was dirty, dirt from shoe on passenger side dash, cigarette butts in door compartment. Weird crayon & crackers smell. Averaged a whopping 23 mpg on a completely highway mile road trip. Service light came on 150 miles into trip. Weather stripping on passenger pillar came halfway off on highway about 200 miles into trip, had to duct tape it down 3 times over the 4 days. Car had issues shifting out of park on many occasions. We would jump in car ready to reverse or push into drive, shifter would not click or budge for thirty seconds to a minute almost every time leaving "park". Would decide on its own when the right attempt was worthy to shift. Luckily I was given two days free, even then, this vehicle needs to be destroyed and recycled.
Feb 4 2017
the car is smelly from the ventilation.
Cons: I don't like the car. Hard to get fresh air.