Reviews for Enterprise in Sugar Land
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Aug 14 2017
Pros: Car return was handled quickly
Jul 29 2017
Cons: Enterprise will pick you up... only if they feel like it. We ended up having to take public transportation to pick up our rental which wasn''t a big deal but did add to our commute time. When we got to the rental site we waited for 45 minutes and then were given ridiculous options for car rentals; we needed something small and fuel efficient and there was nothing available. Everything worked out in the end, but it wasn't a fun experience.
Jul 3 2017
Pros: VERY SATISFIED WITH ENTERPRISE-we will use again.
Jun 30 2017
Customer care was outstanding
Pros: The office was actually short n vehicles when I arrived to picked up my reserved vehicle. The staff assured me they would find a suitable vehicle for me. It took about an hour or so, but they found a huge upgraded vehicle and then for our inconvenience they also gave us a full tank of gas and a 30% discount from our original quoted price.
Cons: They somehow didn't have enough vehicles on the lot for a reserved vehicle.