Reviews for Enterprise in Thornton
- All reviews 100%
- 4.0
- 4.5
- 3.0
- 2.0
Recent reviews
Most recent
2.0 Poor
Economy
Mar 6 2017
Will never use Enterprise.... ever!!!!
Pros: Nothing,
Cons: The salesman was rude and I'm petty sure racist, to my sister and I. He was no help whatsoever. Why would kayak reserved a car for me and the salesman tell me that there is nothing to rent me. Somebody screwed up. Messed up my plans and ruined my wife's birthday. F**k you enterprise. I will never use this car rental company ever again.
6.4 Good
SUV
Jan 19 2017
Cons: I was not given the price from my reservation.
2.0 Poor
Intermediate
Jan 6 2017
Value of Money
Pros: I did not like the customer service. The representative that walked me through the "sales" process was vague about the day to day charges for tolls, gas, etc. I repeatedly told her that did not want any extra services and wished to have the car that was quoted to me. I ended up paying an extra $150 dollars at the end of the trip because of it. My experience was not enjoyable and I will not be renting with your company for the rest of my life.
3.6 Mediocre
Economy
Aug 21 2016
Ridiculously slow service.
Pros: The shuttle driver was pleasant.
Cons: Waited over an hour and a half to pickup a dirty car.