10.0
Excellent experienceReviewed Dec 14 2021
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10.0
The representative was courteous and accomodating.Reviewed Dec 14 2021
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8.0
The car was nice and clean. Paid more than expected but having a vehicle was so handy in Toronto !Reviewed Nov 16 2021
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8.0
good service and unexpected follow upPros:good car reasonable rate easy to pick up and the office followed up with an email to make sure I was happyReviewed Dec 11 2018
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10.0
Pros:Horrible weather at my pick up location so arrived 90 minutes early as I had a ride then - no problem, really appreciated.Cons:Showing my arrival date in Canada as I have a non-Canadian license. Didn't quite understand that one.Reviewed Aug 14 2018
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10.0
Excellent servicePros:The men at the pick up office in Toronto was very accommodating and friendly. I received an upgrade based on my needs (I didn’t realize I couldn’t rent a GPS for a one way trip) so he offered to print a map...then suggested I take another vehicle which had an navigation system included...., things kind of fell into place and I really appreciated that.Cons:In person the service was excellent. But it was impossible to get answers on the phone prior to pick up which would have eliminated some unknowns and some stress. When trying to reach the pick up office directly I was put through to a main hotline and received no help or useful information, which would have helped my trip go smoother.Reviewed May 15 2018
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10.0
Excellent Enterprise LocationPros:Seamless, fast pick-up of carReviewed Apr 15 2018
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5.6
Send in the wrong vehicle typePros:The enterprise worker worked their best to slove every issue that was caused by the computer.Cons:I especially ordered the full size sedan but Kayak send in SUV reservation to enterprise. Which I'm not allow to lease given my age. There is no full size left and I was paid higher price and stuck with a dirty lightweight not roadside safe compact SUV for a day. I couldn't even fit in my family and couldnt get it onto hwy. $100 wasted.Reviewed Jun 15 2017
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2.0
Cons:Terrible customer service support, had to cancel my rental because i found another company that is able to provide my specific requestReviewed Jun 11 2017
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10.0
Pros:Excellent service at pick-up. Courteous staff, fast processing, car delivered quickly and a reasonable price. Will definitely use again.Reviewed May 19 2017
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10.0
Definitely recommendPros:Friendly staff, flexible with drop off and early return.Cons:NothingReviewed Nov 7 2016
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10.0
Great rental!Pros:Jeremy (mr.bow tie) was fantastic! Great service. Great car...but he made the experience fantastic. All service employees should be this good!Reviewed Sep 21 2016
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