Book Hertz car rentals at Toronto Island Airport

Reviews

Recent reviews

Traveler rating

Wonderful

4

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

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Poor

5

10.0

The staff and service at Hertz at Billy Bishop is fantastic. Very helpful and friendly! The added step of taking a ferry is the only reason I couldn’t give the best rating, as it does add extra time to obtaining the rental, but it isn’t difficult - just make sure to factor it in.Reviewed May 11 2023

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2.0

Arrived at 8 am for a booked pick up at 830 am No other customer in the place and Hertz employee refused to serve me until 830 am Made me wait outside the doors while she stood behind the counter Said there were 3 customers who had 8 am pick ups that were ahead of me. No other customer showed up while I waited until 830. Unbelievable. Such poor customer serviceReviewed Apr 24 2023

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2.0

I picked up my car an hour early and was charged $64, plus heavy Toronto taxes on top of that. Unnecessary.Reviewed Apr 9 2023

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10.0

Very easy, we could even switch the driver on the day of pick up, very good service & very good carReviewed Mar 20 2023

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2.0

Poor condition vehicleReviewed Mar 6 2023

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10.0

Pickup and drop-off were smooth. The car was in nice condition. Also appreciate them being open a couple hours later than other agencies in the city, as it saved me a trip to Pearson.Reviewed Mar 4 2023

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4.0

When I went to pick up the car that I had already pre-paid for they added new taxes and service fees which was quite a surprise. When I took the car back I had inspected it and it looked fine I went in side and the service agent went out to inspect the car and then came in and told me that there was an area in the front bumper that was pushed in. I went back out with him and I said that was not there when I dropped off the car and he said that it was. He said I would have to pay for it. I asked to speak to his manager and he said the manager was not available I asked to see the local cameras to see if he had pushed it in and he said that I would have to figure that out on my own. I proceeded to fix the bumper which he asked me not to do and when I left it was good as new. I am disgusted with that kind of behavior and I wonder who else they do it to.Reviewed Sep 27 2022

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10.0

Excellent customer service and support staff.Reviewed Mar 28 2022

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2.0

Many hidden fees. We ended up not taking the rental because of this. Caused us a lot of stress. Never again!Reviewed Mar 7 2022

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2.0

I'm not sure if this is an opportunity for improvement for Hertz, or for Kayak/Priceline, but I was charged more than the advertised price and what was sent to me in my confirmation email I was charged considerably more when picking up the vehicle, 45% more in fact. That was a disappointing surprise. I won't be renting vehicles from Kayak in the future, I'd rather call the rental company directly and find out what the true price is. It's a bit more work, but saving 45% is worth it.Reviewed Dec 6 2021

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9.2

Cons:Cost value is a bit off.Reviewed Aug 6 2019

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8.4

Pros:Price was competitive.Cons:Did not realize a ferry would be needed to access carReviewed May 21 2019

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• 10 /10National Car Rentals at YTZ
• 9.2 /10Enterprise Rent-A-Car Car Rentals at YTZ

• How much does it cost to rent a car from Hertz at Toronto Island Airport?

  On average a rental car from Hertz at Toronto Island Airport costs $50 per day.

• What is the most popular rental car from Hertz at Toronto Island Airport?

  Economy (Chevrolet Sonic Sedan or similar) is the most frequently booked rental car type from Hertz at Toronto Island Airport.

• Where can I find Hertz car rentals at Toronto Island Airport?

  2 Eireann Quay is the closest Hertz rental location to Toronto Island Airport. The telephone number for this location is +1 416 203 0386.

• Does Hertz offer shuttle or airport pick-up services from Toronto Island Airport (YTZ)?

  Yes