Reviews for Enterprise in Windsor
- All reviews 100%
Sep 26 2016
Avoid Sundays/Mondays if not a member with special
Pros: I received the car that was shown in advertisement, a Lincoln. They push the pressure sale for additional insurance, fuel and options. The drop off was excellent and transportation to and from airport was great. PS, if the Lincoln is Ford's top of the line, Ford no longer has a luxury car! This was a Taurus with a upgraded interior.
Cons: On Sunday and Mondays, they're swamped and sometimes overbooked. I waited in line over 40 minutes with only 10 people in front of me when I got there. They wouldn't serve the next person in line until a car was ready for the person at the counter. If this is the norm then they should have lines for different types of rentals and be able to process through rentals they have and get them on the road. Very frustrating after flying all day and wanting to get to your destination. As to cleanliness, there was something spilled in the back seat on the leather that had not been cleaned when we received the car.
Aug 29 2016
Pros: Good service. Upgraded with no exchanged- as the booked vehicle was not available.
Aug 23 2016
Pros: Great service!
Jul 16 2016
Pros: The staff was friendly and professional. Also, they came to our hotel which made things much easier.
Cons: Car seemed very light.