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2.0
Not the car i wanted and car was very poor quality. Dents and scratches everywhere, radio didn't work. Very uncomfortable. Not worth the price. Older model car. Once i left the airport i saw larger newer suv's for cheaper and better quality vehicles at other companies. So next time I will go somewhere else.Reviewed Sep 26 2023
review from![kayak]()
4.0
Siena office extremely slow. They did not honor the quoted price, repeatedly trying to inflate it. I finally negotiated a price close to original including overpriced full coverage. Office location not convenient. Car not clean.Reviewed Sep 26 2023
review from![kayak]()
4.0
We reserved a midsize SUV for 4 adults and 4 large pieces of luggage. When we arrived, they claimed to have no vehicles at all available, and then “found” a huge 9-seater van. Needless to say, it is not enjoyable to drive such a vehicle around old European towns. The drop-off was equally annoying. The central Prague location has no parking lot or garage, so we were told to find our own parking nearby, go back to get the attendant, and then walk her back to the car. Overall a bad experience that we won’t be repeating.Reviewed Sep 26 2023
review from![momondo-kyk-wl]()
8.0
Good customer service, kind shuttle drivers.Reviewed Sep 25 2023
review from![kayak]()
2.0
I was ripped off at the counter when I picked up the car. I even showed the agent that the europcoar website showed the insurance cost much less then the extortionary rate he quoted me of €45/ day. Je told me that was because of the very good deal I got on my rental so I had to pay a higher rate on insurance.Reviewed Sep 25 2023
review from![momondo-kyk-wl]()
10.0
The bestReviewed Sep 25 2023
review from![kayak]()
10.0
Fast and easy check-in/drop-off. Staff very friendly and helpful. On the negative side: all tyres were low pressure and the sign on the dashboard was on. Someone should of checked that - this impacts safety directly. I was driving with my children !!! I had to look for a place to inflate my tyres and I paid extra for that!!!Reviewed Sep 25 2023
review from![kayak]()
10.0
Excellent, very happyReviewed Sep 25 2023
review from![kayak]()
2.0
First of all, we reserved for a price of 87€ but when we were there they said we need to hire their insurance compulsory. So the price went to 192… more than double. They lie about their prices. When I was trying to reserve I compared different companies and went for the cheapest one.. but it wasn’t! Pickup and drop off is not on the airport directly so it is a waste of time when we are not in Dublin for long. The windscreen wipers didn’t work! In Ireland! Where it rains most days! On pickup I asked what would they charge me for petrol if I didn’t return the car full. They said just normal petrol prices… On drop off… there was a 25€ charge for taking the car to refuel and the price per litter was 50p higher than any other petrol station. So instead of 170 or 180p/liter they charged us 245p/liter!!! Never again!Reviewed Sep 25 2023
review from![kayak]()
2.0
worst experience. Will never book again. Did not get the car that was promised. very unhelpful staff, staff asked to increase the rate even for the same car I booked, very unusual experience.Reviewed Sep 25 2023
review from![kayak]()
2.0
They didn't keep the reservationReviewed Sep 24 2023
review from![kayak]()
8.0
It was easy renting with you guys. Car was great . Was really nice that there was so many locationsReviewed Sep 24 2023
review from![kayak]()