Everett SUV Rentals

Cons: I should have checked to see if you offer pick up for folks renting. I am still unsure. That would be the only thing that would have made my experience better.

Cons: When I booked the car over the phone, the sales agent told me I’d get a discount if I showed them my State Farm card when we picked up the vehicle. However, that discount was not honored.

Cons: All was good

Cons: The prices in the area were expensive compared to the east coast prices I’m used to.

Cons: This was a nearly new car, but the prior drivers were not very tidy, and the car was not cleaned very well. Otherwise great

Cons: Usually rent with enterprise because they pick you up/drop you off but were closed because it was labor day. Would rent at Avis more often if they offered this service

Cons: Service was great. The facility was a bit rudimentary, but not a huge deal.

Cons: Have cars right at airport.

Cons: car was covered in ice and snow when I went out to get it. nobody around, so I spent ten mins de-icing with a scraper.

Cons: The seats were inundated with a previous occupant’s body odor, so much so that I had to change shirts twice during the trip. It was faintly masked by some kind of air freshener when I first picked up the car, but moments later, and for the remainder of drive, it was disgusting. Further, and more troubling, is that someone was aware of it, tried to (fe)breeze it away, making it my problem.

Cons: I live in North Carolina. My wife and I landed in Seattle and wanted to drive the rental car to Bellingham, WA. I used Expedia search engine and clicked on SEA-TAC airport. I found a very reasonable rate and secured the car. Living in NC I was unaware that Everette, WA is 1 and 1/2 hours away from Seattle. I thought it must be a short shuttle ride from the airport. Why would anyone be interested in picking up a rental car hours away from an airport? This makes no sense to me and it caused a huge problem for us. I would have written your company off as unprofessional and inefficient if it wasn't for the gracious staff at SEA-TAC. They went the extra mile to find us a car at a reasonable rate even when the demand was high for cars that day. The staff at SEA-TAC has given me the distinct impression that I should use your company whenever possible.

Cons: Did not get a receipt which was supposed to be emailed.

Cons: The car smelled like it just had four dude hitting the bong moments before I got in it. The dashboard was covered in was pet hair

Cons: I did not get the rental car and am still being charged for it - $500. I was not aware that the Everett location closed at noon on Saturday, and there was major traffic from the airport. I was on hold for 20 minutes with Hertz, and unable to get through to them. I tried several more times, and just stayed on hold. Incredibly poor customer service, communication and a very expensive cost to me.

Cons: I was late to my pickup and they called me telling me that my suv was ‘first come first serve basis’ that there was someone in the lobby needing an suv. So if you didn’t have enough cars available then why allow us to rent that specific vehicle size? It’s called a reservation for a reason. I paid for that size to be reserved for me.

Cons: Slow pickup.

Cons: Evidently Dan is not only abusive, but a liar, and reported that he gave me a vehicle, even though he did not. I’ve tried twice to call, but no humans are available at customer service. I will never rent from Hertz, or purchase a rental from ANY third party again.

Cons: I reserved a compact car and was given a full sized king cab pickup truck. Hertz said I could exchange it the next day (a total inconvenience) for a compact car. When I returned all they had was a Toyota 4Runner SUV that wasn’t very clean and had an empty fuel tank. Avery frustrating experience.

Cons: The location downtown is not very convenient to the airport. It is about 20-25 minutes away. The Hertz people do not have a shuttle (yet) so they called us a LYFT and paid for it. The airport has only been open as a public airport for ~1.5 months, so the rental car systems are not quite in place.

Cons: Better customer services, and reliable vehicles . In additional to all of our troubles, it looks like we're charged for towing . Unbelievable.

Cons: If you fly into Everett Airport (Paine Field), they do not have a shuttle service to pick you up at the airport. While they did offer to have a Lift driver take me to the Hertz office in Everett, it is about a 15-minute drive away. If you are returning before they are open, good luck!

Cons: Everett office was closed after the booking was made and National refused to honor the reservation at nearby rental locations. National never notified me of the closure and I only found out when I tried to call the office. A new booking with a different agency had to be made on short notice at thrice the cost. Extremely bad customer service!

Cons: I didn’t even get the car! I called and requested it for the airport and it was in a different city putting me and my 5 travelers in an extremely bad position and work no vehicle