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The hotel staff was very friendly and helpful. The free breakfast came in handy, and the kids loved the waffles. The hotel is pet friendly and allowed all sizes of pets. There was a dog that kept us up with it's barking. And another dog that jumped on my daughter when we entered the elevator.
Free breakfast and dinner Free wifi
Room size and comfort Barking dogs.
Very clean and very roomy
The rooms were a little smaller than expected. Also i was told that i would be able to get early check in but when i arrived they were not able to help me. I had to wait til 3 pm to get my room even though i arrived there at 1. The room did come with a microwave, mini fridge, and a coffee maker. Beds were comfortable and clean. Tv signal kept cutting out. This isn't my first choice but i would stay here again. Like i said it's still a good value.
Very rude staff! Arrived at 3 AM and the next morning got threatened to leave there before noon or get charge for another day!
good central location in town, good value, clean, nice staff breakfast
Location was close to NAU. The room was not clean at all and everything in the room was old and the room smelled.
location, pool breakfast room too small
Close to our favorite eatery, Oregano's. Value and cleanliness. Nothing fancy and fine.
clean rooms, good location close to downtown - walking distance poor breakfast
It was close to everything, downtown, restaurants, gas and highway. Traffic congestion
We had a room with 2 queen beds. The room was clean and spacious. The location is nice with restaurants on walking distance from the hotel. Excellent value for money. The breakfast was poor, but that is not unusual in the USA. The swimming pool is in the middle of the parking lot, which is rather weird.
1. Breakfast bar featuring omlets to order. 2. 'Social hour from 5:00-7:30 PM with free well drinks. 3. Helpful friendly staff. 4. All the amenities you could want. Great location, but heavy traffic made it hard to enter at times. This is not a new building so some of the features are dated.
Nice facility in a convenient location. Was woken up by a loud screeching noise from the air handler at 0530 AM. Staff tried to have me wait until morning for technician. I had to argue and the demand another room. The staff member told me he would give me a discount to the rate which I never received. I brought this up with the front desk upon checkout and was again told they would take care of it but again, it never happened. I will be complaining to Hilton corporate.
They overcharged me!
The hotel is located perfectly for any activity associated with the NAU campus. The included breakfast and complimentary drinks make it a really affordable hotel for the area. The room was decently kept but the shower would clog up after running the water for a short period of time. The pull-out sofa bed was incredibly uncomfortable and was not even an option to sleep on. The mattress provided little to no padding. The beds were actually much smaller than a normal hotel room and they were equipped with very uncomfortable pillows.
Best Value - incredible free made to order breakfast and free cocktails and apps in the evening.
Next to Hollywood Blvrd, clean rooms Too noisy
The location was in a nice spot. Like most motels along this strip, you are close to the mountains and down town. The sheets were very stiff both nights. The room felt damp and the towels were damp when we arrived. The floors have stains and the walls have unpainted drywall repair. The toilet leaked randomly and it just felt dirty overall.
Very clean and convienently located. Beds were comfortable. Very good value for the price. Would definitely recommend. TV remote didn't work. That's the only negative.
The proximity to downtown was wonderful. The only reason I drove to hit the bars and restaurants in downtown Flagstaff was the temperature! (20 F the night I stayed.) Combined with the price and the cleanliness, your hotel was an excellent value.
I liked the central location in Flagstaff on the way to the Grand Canyon as a stopover.
The the place was nice and clean and really close to downtown and the university. Both within walking distance.
Loved the wide assortment of complimentary tea! Also, the heater and A/C is strong. I slept in the bed farthest from the window and still felt nice and toasty. Beds are comfy and the bathroom is clean. Good restaurants in the area. No frills about this place, but definitely recommends for a night or two on your way to somewhere else.
Location & cost. Really noisy one night. People partying til about 3am/4am.
Clean rooms Easy check-in Great location Great value for the money
Rooms were clean. Great value for your money. Nice and friendly staff. Nothing
open, comfortable enviorment. exit/entrance is bad for drivers to exit the motel.
The rooms were very nice and very clean. Good value. The outside was old so it was a pleasant surprise the excellent and new condition of rooms. The location was perfect for NAU and all areas visited in Flagstaff. na
simple and clean rooms, it was over Labor Day weekend most other hotels were either sold out or exteremely expensive. Surprisingly comfortable beds. No coffee maker, no maid servie the first day, noise from nearby traffic. But it's ony a few minutes ride from downtown.
Room was adequate for one night stay. The bed was comfortable. The staff was courteous. No coffee maker in the room.
Visitors to NAU which the university is right accross the street. We walked to the corner Walgreens, and just steps in the opposite direction through the parking lot, to one of our favorite eating places, the Galaxy Diner! Will be back to the Budget Inn, October 27th.
It was very close to downtown and the other areas I visited. I couldn't find a Channel Guide but then again, I wasn't there to watch TV :) Maybe an extra trash bin in the room. There was one in the bathroom but we had to share it.
Beds were comfortable, room clean and spacious, nice TV. Shower water pressure
Nice clean rooms, courteous staff. Good value. Will definitely use them again.
This was a great place for the last minute we needed after a long day of snowboarding at snowbowl, the rooms are decently clean great space the heaters work wonders and the accommodations extra room flat screen tv's breakfast wifi and quite. Thanks for the stay!
We wanted something inexpensive and that's what we got. Everything was clean and there was a large tv. We would stay there again. It was definitely an older motel. There was an old vent with chipping paint my toddler would not leave it alone. There was a carpet "base board" it was not attached to the wall completely near the vent and sharp staples were exposed. This wouldn't normally have bothered me but with a one year old we were constantly having to keep him out of trouble. The bathroom door didn't shut properly but as a family sharing a room it didn't cause an issue.
Cheap Needs a lot of work
Nothing Poor accommodations, including no phone in room, no desk or chair to work at, dark colors in room. Nothing like the pictures used to advertise the facility. Fire safety hazards such as one outlet have a three-way strip plugged in, and a power strip connected to that power strip that in turn powered the fridge, microwave, coffee pot and a light, really surprised the fire department hasn't fined them or shut them down. And the walls are paper thin, heard everything going on in the adjacent room, every single moan. Not sure if the L stands for "low budget" or just "love". Sure, the price was low, but it still was too much.
Carpet was peeling, toilet took about 4 flushes to get anything down, shower knob might as well have been a safe tumblr, had like 5 off positions and I ended up burning myself multiple times with scalding hot water. But at least we had hot water unlike the other rooms. Sink wouldn't drain, bed left my back sore, pillows were hard ad a rock. Found empty liqour bottles behind the bed. Only one roll of toilet paper and one bath towel even though I reserved a room for two adults. The RFID keys they gave us were real finicky. All the door frames were warped, couldn't Latch the bathroom door. Had vagrants approaching me for change when I was sitting outside my room. I've had better living accommodations in Afghanistan.
Cozy, quaint and not too shabby for the price. I honestly didn't mind that it was older and smaller than other nicer motels. It was clean and kept me warm during the night. When you're on a budget, that's all you ask for, right?
The room was clean and the staff were friendly. Small room/bathroom, lumpy pillows, no DVD player, dated decor
Staff Heater noise
It was cheap. I'm pretty sure a stain on the bath mat looked like feces and the shower didn't really work (the tab was impossible to pull up and so only a little water would come through). The room smelled as though it may have been a smoking room though it said non smoking. Our reservation stated queen and we had two fulls. Overall though I didn't expect more for the price, got a good nights sleep and moved on with our trip.
I liked the low price, convenient location to restaurants and shops, friendly staff, free parking, clean rooms and working amenities (Wifi, heater, TV, clock). I stayed in a lot of inexpensive motels on my holiday road trip, and this was far and away the best one. It was also the least expensive. They only had decaff coffee for the pot in the room. That probably isn't the norm, though.
Absolutely filthy. Noises, drunk college kids everywhere and drug deals going on in the parking lot.
Booked a non-smoking room, walked in the room and discovered that i was given a smoking room. Went to the front and (Alex) apologized and was very accommodating! Hooked me up with a non-smoking room! ... Not the Hilton or any 5 diamond resort, but definitely better service and better building upkeep than the other 'budget' motels within 3/4 - 1 mile of this location (temporarily living/extended stays while relocating out of state, so I've been 'trying out' all the motels within walking distance to NAU/work)... The L motel and the Ho-Jo Inn a few blocks down have the best customer service and... All the local 'budget' motels in the area require filling out the same 'generic' post card at check in (no business name, driver license into, etc.. all identical... Etc..... Very sketchy! Identity theft? Who's running a scheme?
The price was good. It's close to downtown Flagstaff I didn't feel so safe in this room..the windows were very close to the road and very very thin also. The staff members were careless.
Friendly and helpfull staff, clean descent rooms, well located between Sedona and the grand canyon
It was cheap rates. But this hotel needs lots of physical work in the rooms, maintained on the fair side but definitely an older hotel. holes in walls, cracks in bathroom, although new tile in bathroom/shower. It was clean enough for a one night sleep and shower.
The owners were very nice and know about the area. The room was very basic, but adequate and clean. Beds were comfortable. They could certainly improve their breakfast. And it would be nice if shampoo would be provided. Almost all motels do now and so I didn't take any.
The hotel i ideally located within the centre of flagstaff within easy reach of shops and restaurants. The room was also clean and comfortable. The hotel management were a little unhelpful.
Fridge, TV, bed, heater and plumbing all worked. Room was cleaned OK. Free mini donuts and mediocre coffee in the morning. It was fine, nothing weird. Bits on mildew in the bathroom window could use a good scrub.
The location was great. Breakfast is not worth showing up for but you can walk to The Place for that. Phones don't work. Small but clean. Good for one person.
the pricing and location of this hotel were very reasoanble. the staff was very cold and unfriendly
I liked that it was the cheapest in town, that it was clean and quiet most definitely and that it was centrally located! A little old, and had an odd smell. Not a bad one, but odd. One that you got used to though.
Nothing. This place is the worst. Let me explain. I'm not a fussy traveler. I like cheap motels because I'd rather spend my travel money in the adventure outside... But this motel was terrible. The worst. The sheets were dirty. When I turned down the covers there were hairs on the sheets. The bathtub had dirty washcloths in it. I would have turned around and payed for another motel except my daughter was sick in the car and needed a place to puke into a toilet- so we stayed the night. But that is the only circumstance that would have kept me in that place. Terrible. Horrible. Dirty.
I wanted to stay somewhere in historic flagstaff near my favorite restaurants. I was surprised to find a place that was in this location that was so inexpensive. I arrived super late and I checked in and it was perfect for what I needed for the night.
The proximity to downtown. Decent value during on-season. It's a beatmeal, bare bones situation. The continental "bread-fest" is a bit of a bummer. The outlets are old and have a difficult time keeping hold of whatever is plugged into them. Pray that you're not showering at the same time as any of your neighbors, burrrrr!
Comfy bed with a decent size room. Good amenities in the room. Nice breakfast. Hair in shower drain.
Convenient location and good price on rooms. Bedding was a bit hard.
Cleanliness and Location
Over priced, shower clogged, the wifi didn't work inside room I had to go outside told the employee that was in charge he said he was going to reset but still didn't work
Priced ok, centrally located Cold room, latching door lock broke, uncomfortable stay for a family
Great prices, clean rooms, great staff
The bathroom was big. The shower was great. The staff was really nice. It smelled and was kind of ghetto. The sheets on the bed were wrong side out as if they didn't wash it and flipped them over. Cheap bedding all around. Location looks kind of sketchy. Over priced and WiFi wasn't good. Over priced for what is offered.
convenient and good for the price
nothing to like The inn is located in a noisy area. The rooms are smelly. The rooms are too small to put your feet. The bed are broken with a support stub extended out. I was stumbled by the stub and get injured. The bathroom is too small and no space to hold even the soap and shampoo. Even though the rooms were priced the lowest they are not worth your money. The continental breakfast area and the front desk area are next to each other and dirty. The beakfast is bad.
THE OWNERS TOOK GREAT CARE OF MY NEEDS. OVERALL EXCEEDED MY EXPECTATIONS. I LOOK FORWARD TO STAYING THERE AGAIN ON MY NEXT TRIP
very reasonably priced. room was clean, spacious. staff were friendly and they had pretty tasty chocolate donuts at the complimentary breakfast. good, standard motel fair. its a motel. a fine motel. but still a motel. you know?
Free parking, ok breakfast included, ok value for money. A little bit old, didn't feel too clean. Dark room.
Staff was friendly and accommodating. Facilities were clean and I didn't have any real pressing issues. More electrical outlets would have been nice. I had to unplug the clock / tv / lamp in order to use my laptop or charge my various electronic devices. Internet connection could be a bit more reliable as it kept going down sporadically. The decor was outdated, but I was only there to sleep (not spend time in my room), so it was not a big deal for me.
It was in the heart of Flagstaff, near several eateries and near local entertainment. The customer service was sub par, although the rates were cheap, the rooms were much more run down than I had expected. You could tell that they had put several "band aids" on the place to appear clean and orderly. I would not recommend this motel. Our phone did not work, there was only enough WARM water for half of one shower. The microwave did not heat, the nightstand had a really sharp edge. but, like I said in the title, you get what you pay for.
Close to shopping and restaurantS, close to I-40. No chairs and cloth hangers in the room.
Motel is clean & comfortable with no frills. The hosts were pleasant & helpful
I made a reservation at 7.30, I was there at 10.30. Stuff told me that he had called me, and I had not replied, after that he had given my room(deluxe double queen-60$) to another one.He offered me another room(single queen) for (80$). I was with girl friend, It was late, and we were tired, so I accepted.Then after opening the door, I saw it was not single bed, it was a double bad room like I reserved.It is not fair, he was not honest. Although he had a same room, he denied, asked for more money. Besides, he told me that otherwise I could have canceled my reservation. (Cancellation fee was about 60$). never again!!!
Excellent value, comfortable beds (which is rare for this scale of price), great proximity to everything, clean, renovated room and very friendly front desk. Would definitely stay again.
the room was set up nice the staff was nice a okay cheep place to stay there is not a pool it says online there is..the bedding was dirty the towels dirty there was black ants in the bathroom every night tv was small an old
The heat is not working and the water get warm after 10 mn
The room was clean and the towels were folded into nice little fans. The bed was comfortable and there was plenty of space for my husband, me and 2 yr old daughter. I really liked that the rooms come with a mini fridge and a microwave. It was also pretty cool that they had an indoor swimming pool and hot tub which are both clean and they even had a motorized chair to assist a handicapped person into either. There was a pretty good continental breakfast too which included packaged oatmeal, coffee, juice, cereal, toast, frozen waffles, yogurt, fruit and even an automatic pancake maker which my daughter and I loved! The hotel was walking distance to a Dunkin Donuts, Jimmy Johns, Chipotle, Chick-fil-a and about a mile (witch was also a nice walk) to a park. We had a problem with our shower clogging up so we couldn't take showers the first night because by the time we realized it the maintenance man was already gone. The next day it got fixed around noon but one of the front desk workers let my husband take a shower in another empty room since he had to work.
Proximity to downtown
It was a great price and the hotel was pretty clean and quiet. It is right in the middle of town so it is easy to get to everything. The water took a long time to get warm.
Staff & location
Free breakfast, clean room, comfortable beds with new bedding. Updated and had both fridge and microwave along with iron, coffee maker, and hair dryer. Would stay again. Check-in was at 2pm but our room wasn't ready until 3pm so we had to wait in the parking lot.
Reasnable price,good standard compared with other motels Alarm clock broken and clearly much older than the motel.
Microwave and refrigerator in room. The bed was not comfortable, curtain wouldn't close all the way, you can feel the cold air blowing under the door and to top it off we had to find another room the second night of our stay at a different location at midnight because the party next door spilt over to our door front making it hard to get our kids/baby back into our room and when I went to the front office I was told the party was being cleaned up. But it certainly didn't look that way with people still play games, drinking and smoking 15 min later. I will not be staying at this location again.
Friendly and helpful staff. Good price. Quiet, no noise. Far enough away from the train whistle, so that it could not be heard.
I liked the refrigerator in the room. The beds were uncomfomicrowave and the microwave didn't work.
extremly noisy, next to highway, rooms looks dirty, dirty towels and sheets.
Canyon Inn Flagstaff is located at a rather convenient location with hotels all around the area. It will be great if you are driving, but it may be difficult to get around without a car. The rooms are spacious and it is excellent value for money. I wouldn't mind going back there to stay. Wifi signal is quite weak though. Wifi signal wasn't very strong. Only soap bars provided.
Wireless free internet was available and hotel staff allowed me to stay in their office until my train departure time.