Find reviews that mention:
6.0
Pros:The price was better than most other vehicles of similar size but now I know why. Would never rent from them again.Cons:The woman who checked us in was nice enough but was on her cellphone underneath the desk while getting our rental car paperwork in order? Very unprofessional. When we got inside the car it smelled absolutely terrible. For sure someone before us smoked in it even though they tell you not to? We had to buy an air freshener just to drive in it. Then when we dropped off our vehicle, they told us to park it in a certain spot and leave the car running? Then the woman said we would get an email within 24 hours of returning it. Well its been almost 3 days and still haven't received anything. I've never rented a vehicle where you return it with no proof of return (receipt, email, etc)? Overall, very unprofessional and sub par vehicles. Wouldn't use Fox again! I'll pay a little more for more peace of mind.Reviewed Jul 5 2021
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10.0
Pros:Mary was great. We were in and out in 15 min. Drop off was really fast and the shuttle was there to take us to airport.Reviewed Jul 4 2021
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4.0
Cons:There are no signs in the terminal four where you should go to pick up the car. It was a nightmare with suitcases, no indication anywhere of fox. After asking directions twice, we still barely found where we should stand for the shuttle. HorribleReviewed Jun 22 2021
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4.0
Pros:Correct size SUVCons:The car smelled, had bad tires and some technology did not work.Reviewed Jun 2 2021
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4.0
Pros:Nice to have suvCons:Car smelled and tires were old.Reviewed Jun 2 2021
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10.0
Pros:Drop off is super easy. Don't need to fill tank up. Charge is normal gas rates.Reviewed Jun 1 2021
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2.0
Pros:Horrible customer service. Only held the car for 3 hours. My flight was late so... no car.Cons:I'll NEVER use Fox car rental.Reviewed May 31 2021
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4.0
Pros:The car was cleanCons:First of all it was off site which was less than clear when I made the reservation. After waiting 20 minutes for a shuttle, the line at the place was just about out the door. When I finally got to the agent I was hustled out of my reservation and charged more because I was "late" for my reservation, I ended up there 3 hours after my reservation started because our flight was delayed. The woman said she had to cancel my reservation and make a new one which was over $100 more than my original quote. I was "upgraded" from a fullsize car to a compact SUV which was in all honestly smaller than the fullsize car I had booked. We could barely fit two small suitcases in the back and the back seat was abysmally small. 1/10 would NOT recommend fox rent a car.Reviewed May 23 2021
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8.0
Pros:yesReviewed May 23 2021
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6.0
Pros:Drop off was fast and easy.Cons:Pick up we waited in line almost 2 hrs. One stood in line in the AC. Others outside in the heat & humidity. (Ft Meyer, Fl) they also told us we had to prepay for gas...it would have been cheaper on the outside. Car was banged up, scratched and dirty when we got it. Not washed or vacuumed.Reviewed May 23 2021
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6.0
Pros:Car was good drop off was goodCons:Pre pay did not reflect true cost over two hundred dollars in add on costReviewed May 22 2021
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8.0
Pros:Staff seemed annoyed by my questionsCons:I, along with the other people on the shuttle, was under the impression that it was an onsight location. Not very clear. I called Priceline and never received a call backReviewed May 22 2021
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