Find reviews that mention:
2.0
I was being forced into getting an electric car ( that could not meet the needs of my plans) only or they said I could pay 3 times as much to get a different car. I spent 2.5 hours pleading with on-site and phone support people who refused to help. It ruined my plans. This was an overall awful experience.Reviewed May 26 2023
review from![kayak]()
10.0
I like the professional services and quickly too but what was not satisfied was the distance.Reviewed Mar 29 2023
review from![kayak]()
2.0
Booked through kayak, paid up front a rental and for an insurance with Canadian taxes through kayak and kayak never mentioned i will have to pay more at the airport at fort myers florida When we got there we wore told we only paid a base price for the car and have to pay more with USA taxes. Also we were supposed to get a Nissan pathfinder which was supposed to be a 6 passenger vehicle with 3 large luggage’s Instead they gave us a little Kia with no trunk when u pull out the third row for a sixt passenger. I could of rented through Expedia wigg th no hidden charges but instead I chose kayak I will never use kayak again. Overall bad experienceReviewed Mar 18 2023
review from![kayak]()
2.0
I canceled the trip due to Covid and am having a terrible time getting a refund. I would never use your service in the future.Reviewed Mar 18 2023
review from![kayak]()
4.0
The car had over 60000 miles and had to be returned by tow truck. We had to wait almost 4 hours for the tow truck because they were sent to the wrong address. We had to wait in line for another hour to exchange the car. They added liability insurance to the bill even though we specifically refused it. I will never rent from Thrifty again.Reviewed Feb 20 2023
review from![kayak]()
8.0
Tire pressures differed from tire to tire by as much as 4psi. Alarming safety oversight!Reviewed Feb 19 2023
review from![kayak]()
6.0
My receipt/bill was never emailed to me as promised.Reviewed Feb 18 2023
review from![kayak]()
4.0
Misinformed regarding fuel purchase option.Reviewed Feb 15 2023
review from![kayak]()
2.0
Unfortunately our vehicle had lots of damage including scratches and multiple chips in the windshield. When starting the vehicle, a belt squealed everytime.Reviewed Feb 13 2023
review from![kayak]()
8.0
Explanation of extra fee for adding a second driver.Reviewed Feb 3 2023
review from![kayak]()
2.0
Great car but got overcharged at checkout and it was a hassle to get it sorted out. Still working on it.Reviewed Dec 26 2022
review from![kayak]()
2.0
Waited 20 min in line, then was told another 20 minutes for car to be ready. Waited 1/2 hour walked to garage found 20 people upset and waiting for cars. Will never use again. Took UBER home.Reviewed Nov 12 2022
review from![kayak]()