10.0
The car was as ordered, checkin and out easyReviewed Mar 27 2023
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8.0
Long wait at the counter even with a reservation. The spot to find the car was unclear and none of the garage staff were helpful.Reviewed Feb 25 2023
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2.0
Was told incorrect information about the EZ toll pass. I was told at pick up that I would be charged for the tolls I went through. I never ended up going through any tolls and was charged daily instead for something I never used.Reviewed Dec 16 2022
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6.0
Rental car was not where it should have been. Took time to find someone to assist us.Reviewed Jun 18 2022
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6.0
Reserved full size SUV and they gave me a Ford Explorer stating that it was full size since technically it held 7. Not what I had reserved. Asked for bigger vehicle like minivan without 2nd row bench or Suburban and they didn't have any. Vehicle had only 1200 miles and transmission was already shot. Jerked and lagged when changing from drive to reverse to back in. Jerked when shifting from 1st to 2nd and was automatic.Reviewed Jun 7 2022
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6.0
Car was super dirty. Front windows must have had tint on them that was removed. It left the glue on the windows making them sticky and hard to look through. Also effected the operation of the windows. My wife cleaned most of the interior because the dash and center council area was covered with pop or something sticky.Reviewed Apr 29 2022
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4.0
Waiting 2 hours with a baby to pick up a pre-paid, reserved vehicle was a horrible test of patience.Reviewed Feb 7 2022
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6.0
Signage indoors and outdoors was poor! Difficult to find. Car was not clean outside...Mirrors and windows were very dirty. Mix up between two customers for the same car.Reviewed Jan 30 2022
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2.0
Took over two hours to get the car at pickup.Reviewed Jan 8 2022
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4.0
Car was empty on gas , I returned it with 1/3 & they charged me $99 fuel service , even a tank of gas cost me $47.00 , disgustingReviewed Jan 7 2022
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2.0
The business was no where to be found. We spent two hours driving around asking everyone where it was. The phone number lead to a dead end also. It said, "don't leave a message here, we don't return calls". My only redeeming factor was I had NOT given them my credit card number to hold the reservation. THANK GOODNESS!Reviewed Dec 28 2021
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6.0
There was a disorganized car pick up process. It seems odd when they don't have cars ready to go and they have to call their team in the lot to ask them to get a car ready.Reviewed Dec 26 2021
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