Pros: Absolutely nothing!
Cons: I was robbed of $173. The cancellation policy sucks! I would have expected some consideration given the recent outbreak situation in Florida. I decided to cancel my travel plans. The airlines, vacation rental, and parking lot all either gave me a refund or credit, but not your company, or was it Fox? I will never use Fox again. What an absolute disgrace of a company! Legalized robbery!
Cons: No refund no credit when cancellation is necessary. Rubbish and Robbery
Pros: Staff was not overly friendly.
Cons: Add on charges were exceptionally high, not well explained, and revisions to initial charges were not clear. We still do not understand the total charges because of the complicated add on revisions.
Cons: Everything went smooth and easy. Very satisfied.
Pros: Staff was friendly and helpful. Transport to and from the airport was quick and convienient
Pros: Very friendly staff. Easy rental
Pros: The staff was friendly and the shuttle rides to and from the airport were great.
Cons: The customer service phone line could be MUCH better. Our flights changed without our consent due to COVID19, so we had to change our reservation days and times. IT WAS A HUGE PAIN to try to get in contact with someone at the Fort Meyers, FL location. KAYAK also couldn't help since it was through a third party. I got the run around from everyone, except Fort Meyers, FL because I could never get through. I literally tried for weeks. They also would not allow us to use our credits (from the date changes) towards an upgraded car. We wanted to upgrade after the Jeep we go was not in good quality. It was not very clean on the inside or outside, the A/C did not work properly, and the head unit would cut out/go black and reset randomly. All of these things were very frustrating, but especially frustrating as it was out honeymoon...
Pros: Drop off was easy, service time was awful
Cons: Better reception, faster time, better comfort, shuttle driver needs to pay Better attention while jerking with the Accelerator when people are standing
Pros: Car was fine. clean and no issues
Cons: Overall process was TERRIBLE!! Agent in person lied about additional charges. Customer service phone number is impossible to get through. I waited over an hour multiple times to speak to an agent. Call dropped after waiting. Last agent was rude and talked over me and didn't resolve issue. I would NEVER use this company again!! Stay away!!
Cons: I wasn’t crazy about the hard sell at pick up in regards to insurance and pre pay has.
Pros: Good pickup
Cons: Charged for a tank of gas, even though I brought the car back FULL!
Pros: Nothing, company is horrible.
Cons: They charged me an additional $52.65 when I should not have been charged for anything other than the reservation booked through Kayak.
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Where can I find Fox car rentals in Fort Myers?
Top tips for renting a car from Fox in Fort Myers
- 25% of our users found rental cars from Fox in Fort Myers for $26 or less
- Economy rental cars from Fox in Fort Myers are around 34% cheaper than other car types, on average