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6.0
Overall, a good experience although the drop off in Miami needs people directing the activities better.Reviewed Apr 5 2023
review from![kayak]()
2.0
Car we ended up with was ok. We had to return 1st car as it had a wobble. 2nd car had check engine light. Price was wrong in e-mail and Hertz didn't want to do anything about it. Fought for 1st 2 hrs of our vacation to get the price quotedReviewed Mar 23 2023
review from![kayak]()
6.0
The man behind the counter sold me a instance policy I did not need, be cause stupid me bout insurance on line, but he sead that would not cover the car?Reviewed Feb 23 2023
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10.0
The only thing I didn't like was the smell of the vehicle...it smelled like a cleaning product was trying to hide a smoke smell from cigarettes...I should have checked if any of the other cars available, smelled the same wayReviewed Feb 19 2023
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10.0
All was fineReviewed Nov 2 2022
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10.0
The car started and no flat tiresReviewed Oct 27 2022
review from![cheapflights]()
10.0
Our helper in Ft. MYERS was Eunique. Her name is Eunique. She was great!!Reviewed May 10 2022
review from![kayak]()
2.0
We cancelled the car days in advance of us leaving and they still kept $100 instead of reimbursement on full. I will never rent a car from them ever again. Bullshit policy!Reviewed Apr 11 2022
review from![kayak]()
4.0
Car had break problemsReviewed Apr 8 2022
review from![kayak]()
2.0
Car was fine. Picking up car was a disaster. Rental counter was very understaffed during spring break in FL. I waited for 45 min with 15 people in front of me. There were at least 30 people behind me. It was a nightmare and Hertz management has still not responded to me about it.Reviewed Mar 30 2022
review from![kayak]()
4.0
The car should not have been driven as it vibrated severely at 60 mph but I had no choice to drive slowly on I-75 as flight had arrived late and had meetings. Suggested I return in Sarasota as was most convenient for me. Told no, would be substantial extra charge or I could wait for 1-2 hours for road service or return to original airport 30 miles away. When I dropped at SRQ anyway, they apologized and did not charge extra.Reviewed Mar 28 2022
review from![kayak]()
10.0
Using the app to bypass long lines at the counter was excellent!Reviewed Mar 22 2022
review from![kayak]()