Find reviews that mention:
6.0
Pros:staff friendly and efficientCons:we were charged an extra hour, haven no clue why, left back when scheduled. still trying to contact customer service but near to impossibleReviewed Jun 29 2021
review from![kayak]()
10.0
Pros:Staff was very friendly, polite, professional during pickup and drop-off. The best rental service experience we have ever had. Fast, efficent, overall very positiveReviewed Jun 20 2021
review from![kayak]()
10.0
Pros:The staff was extremely friendly. The drop was very simple and convenient!Cons:Nothing, it really was a perfect experience!Reviewed May 26 2021
review from![kayak]()
10.0
Cons:If provers were lower that would be fantastic!Reviewed May 22 2021
review from![kayak]()
10.0
Pros:Bob in the airport was excellent. Thanks Bob for helping me.Cons:Car interior could have been cleaned better. Especially the windows.Reviewed Apr 18 2021
review from![kayak]()
2.0
Pros:Didn’t even get a carCons:45 minute wait to get to the counter at RSW. Then just before I made it there, they made an announcement that after you check in, they asked that we take a seat because it would be 40 minutes til they had a car available. We left and got an Uber and have been stranded without a car for our whole trip.Reviewed Apr 13 2021
review from![kayak]()
6.0
Pros:the staff was nice and helpful picking it up and receiving it back at the airportCons:Well the car was somewhat clean was stickered that it was clean you know with a Lysol and what not but there is a incredible amount of dust around the edges to console and dash and they just need to thoroughly vacuum on with a brush cleaner or something you know I don’t like seeing all that stuff I don’t see it in my car and I won’t see it when I’m renting crumbs in crevices and stuff like that it’s just nasty to me.Reviewed Apr 12 2021
review from![kayak]()
2.0
Cons:Our car was filled with 100s of bugs. We couldn’t get through to anyone to help exchange cars. Ultimately we had to drive it back to the airport to get a new car. It was horrible and horrible customer service.Reviewed Apr 9 2021
review from![kayak]()
8.0
Pros:Car was ready and cleanCons:The line to pick up the car was insanely longReviewed Apr 4 2021
review from![kayak]()
4.0
Pros:easy in and outCons:One choice of car, smelled of smoke, clean seal was broken, no options for other car.Reviewed Mar 31 2021
review from![kayak]()
10.0
Pros:Yes and yesReviewed Mar 27 2021
review from![kayak]()
10.0
Pros:Friendly staff. Quick easy pick up and drop offReviewed Mar 19 2021
review from![cheapflights]()