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Passenger van | $113/day |
One location in Gahanna
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Reviews
10.0 Wonderful
Jan 2016
Pros:
The counter staff was extremely courteous and helpful. We were able to pick up a car well-suited to the purpose we had in renting (transporting an elderly person with limited mobility) that was very clean and had huge trunk space. This is the first time I've rented from this non-airport location, and I'd do it again in a heartbeat.One location in Gahanna
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Reviews
6.0 Okay
Sep 2022
8.8 Very good
Sep 2016
Pros:
The car was great. Drop off easy. Price was fantastic.Cons:
Took a while during pick up. However, there were a few customers.10.0 Wonderful
Sep 2016
Pros:
Everything was on point--seeing as it was a relatively new car.Cons:
The ONLY thing that I didn't like, was the fact that it didn't appear to have a GPS in the vehicle. (This was by no means a deal breaker!)4.0 Mediocre
Aug 2016
Cons:
Somehow, you had me picking up the car from a remote location rather than the airport (which I had stipulated). This resulted in a much higher cost because of last-minute availability at the airport site. l will not use the site again.3.6 Poor
Jul 2016
Pros:
The staff was friendly.Cons:
The location was tough to get in and out of, the car was dinged and dented and had nearly 40k miles on it. The price charged for my vehicle was much higher than it should have been for an older and extremely basic model. The drivers seat was impossible to adjust to be comfortable for my 6ft tall frame. Old and basic. Not what I ordered. I had resereved a start of the damage wasn't noted, but since I bought insurance from another provider so I didn't worry too much. When I returned the dings and dents that they weren't concerned about before we're suddenly a problem. They requested that I sign a damage report so they could charge the insurance for the damage. Not exactly the most ethical behavior. I will not be renting from Budget again .10.0 Wonderful
Jun 2016
Pros:
Quick and efficient. Very friendly and helpful. Good selection of vehicles. Very affordable without sacrificing quality. Always rent from Budget.One location in Gahanna
2 locations in Gahanna
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Reviews
10.0 Wonderful
Oct 2023
2.0 Poor
Oct 2020
Pros:
No. I was sent back and forth and one manager openly derided one of his coworkers.Cons:
They could work as a single unit. It seemed like I was dealing with two separate companies.6.4 Okay
Aug 2020
Pros:
People were nice, even if not Covid-19 safe.Cons:
Had to check at three different rental car checkpoints before finding someone with the Enterprise group that could give us our rental car. Person who got our car wasn’t wearing a Covid-19 mask over her nose, and I had to touch the computer to finish. Lastly, the Ford we rented had a terrible navigation and audio interface, both of which were dangerous to use.10.0 Wonderful
Jun 2020
Pros:
YesCons:
Nothing8.8 Very good
May 2020
Cons:
If they had paid more attention to what I was reserving to rent and had it available as they said it would be10.0 Wonderful
Feb 2020
Pros:
Friendly staff. Clean car.One location in Gahanna
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Reviews
6.0 Okay
Apr 2024
10.0 Wonderful
Dec 2023
10.0 Wonderful
Oct 2023
6.0 Okay
Mar 2021
Pros:
Staff did a very nice jobCons:
Car had been smoked in The odor became overwhelming during the rental10.0 Wonderful
Dec 2020
Pros:
Pick up and drop off were very easy.6.0 Okay
Oct 2020
Pros:
I was not given clear direction to where to go pick up. I was in the garage for over 20min looking. After locating a person he pointed me to a vehicle that didnt have any keys... frustrated at this point i walk back to the booth and demand they get the van and bring it. That took forever.Cons:
Have an attendant on hand. It SHOULD NEVER BE THE CUSTOMERS RESPONSIBILITY TO FIND THE VEHICLEOne location in Gahanna
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Reviews
2.0 Poor
Apr 2021
Pros:
Staff was not there at the time of my pick up no help on the phone when I called dollar corporate services. Staff was late opening on the second day when I went back to get my car. Not wearing facemask. Very bad experience!Cons:
Communications between dollar rental and carrentals.com, through who I made my reservation. More punctual and professional help both at the counter in person as well as online is needed.2.0 Poor
Apr 2021
Pros:
Nothing. They closed before 6 pm, my flight was late. No car to pick up. Rip-off.Cons:
They could make provisions for early evening pickup. Ie 6 pm2.0 Poor
Mar 2021
Cons:
We made a “reservation” for a Suburban. When we got there all they had left was a little 4 door car. We have 7 people in our family so that wouldn’t work. The man working was nice enough, but he told us when you reserve with a lower cost rental company it’s hit or miss. Sometimes you get what you want, and sometimes you don’t. He showed us a long list of people he had to call to tell them they didn’t have any cars available. I would not recommend renting from Dollar because there NO GUARANTEE that you’ll get what you reserve, or any car for that matter!2.0 Poor
Mar 2021
Cons:
They should have notified us that they close at 2pm and that, they would not be able to rent us a car. Their sign says go upstairs to the 2nd floor and someone will help you. Then upstairs it says we close at 2pm. So we had to pay double what our original reservation was and book with Hertz there on the spot.2.0 Poor
Feb 2021
Pros:
NothingCons:
I booked a car at 7 pm. I reached at 7:30pm. Noone was there .2.0 Poor
Dec 2020
Pros:
didn't pick up car - mom got corona 2 days before christmas and was unable to cancel. thanks priceline, won't be going through you anymore.Cons:
not going through priceline2 locations in Gahanna
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Reviews
4.0 Mediocre
Dec 2021
8.0 Very good
Nov 2021
10.0 Wonderful
Nov 2021
8.0 Very good
Mar 2021
Pros:
The staff didn't seem overly friendly but were helpful enough. They failed to mention their return method at this location which caused a little confusion when I returned the car.Cons:
I felt that they should have clearly explained their return method (or at least mentioned it).10.0 Wonderful
Mar 2021
Pros:
Ended up getting a very nice upgrade for no additional charge due to limited availability2.0 Poor
Jul 2020
Pros:
NothingCons:
They wouldn't accept debit cards just credit cards. Would have liked to have known this before I drove all the way to the airport. Not gonna be a slave to the credit card companies to rent a car. You deserve to have them stolen.One location in Gahanna
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Reviews
10.0 Wonderful
Mar 2021
Pros:
Whole process smoothCons:
Line at desk to check car out10.0 Wonderful
Oct 2020
Pros:
easiest/fastest rental and return I have ever had!Cons:
nothing2.0 Poor
Oct 2020
Cons:
There was no refund on the rental, even though the charge was fraudulent. It caused me to have to manage the situation with my bank.5.2 Fair
Sep 2020
Pros:
Car was ok----Ford Eco SportCons:
The Thrifty location was farthest from terminal. The staff was occupied with one customer. The wait was long. The attendant did not know how to open the back of SUV. Therebwas no one there when the car was returned---not a single person and they were aware fo when I was returning. Thrify is cheap for a reason!2.0 Poor
Aug 2020
Cons:
If I would hv got my car. Putting my money back in my account. Trying to get them back on the phone.2.0 Poor
Aug 2020
Cons:
I never got the rental. I got to the airport and they stated I needed a major credit card. I canceled the rental car and You still kept my money. I want that taken off my debit card asapOne location in Gahanna
Filters
Reviews
6.0 Okay
Mar 2024
10.0 Wonderful
Nov 2023
2.0 Poor
Oct 2023
10.0 Wonderful
Oct 2023
1.9 Poor
Jul 2021
8.0 Very good
May 2021
Pros:
The drop off went very smoothly and efficiently.Cons:
It was extremely difficult to find the Payless pick up counter. There was no signage for Payless indicating where I should go. I had to ask a family member to do some research while I wandered around. She discovered that Avis bought Budget and Payless so I went to the Avis/Budget counter. There was a small Payless sign behind the Budget counter. Definitely frustrating.One location in Gahanna
Filters
Reviews
2.0 Poor
Aug 2020
Cons:
Poorest management and the stuff needs more training3.2 Poor
Jun 2020
Cons:
I reserved a Tahoe or equivalent but they gave me a Tacome truck with less space. The wait to check in and get vehicle was over an hour wait. The truck was dirty: the previous user had a dog in it and there was hair everywhere. The window have finger smudges on all of them and there was fish scales in the tail bed. I was definitely a lack luster experience.10.0 Wonderful
Dec 2019
Pros:
Staff was very friendly and the drop off super easy6.0 Okay
Jul 2019
Pros:
Staff was definitely friendly and welcoming and made the entire process effortlessCons:
The car absolutely reeked of cigarette smoke. When choosing the SUV, I had only a few options, and I entered two different ones, both reeking. I just had to choose one and go with it, clearly keeping the windows down during all three days (despite the heatwave). The smell did not go away!5.6 Fair
Apr 2019
Pros:
Friendly staff, easy pickup/ drop offCons:
Smoky car! Gross.10.0 Wonderful
Nov 2016
Pros:
No wait, clean car, easy access coming and going.One location in Gahanna
One location in Gahanna
Along with a 12 passenger van, rental companies in Gahanna offer 7 passenger vans.
Pick-up location | Gahanna |
---|---|
Car types | Van, Minivan |
Rental locations | 6 |
Airport locations | 2 |