Would you like to save as your currency permanently or for this visit only?
The staff were very helpful at all times and we would be likely to use it again if visiting Hamburg.
My dates of arrival were incorrect, the staff was very helpful and pleasant and made the necessary changes.
Have stayed at this hotel for years and always there has been kind of easygoing atmosphere and everything works -
My son and I only stayed for one night. The lounge area was relaxing and the staff spoke good English. We did find the hotel rather expensive based on the fact that we were only there one night. The food was also expensive, and we therefore chose not to eat there.
the location, the excelent rooms suggestion for improvement: one more door between the isle and the bed. It is pretty noisy when people are passing outside you door.
Spaciousness, decore, location, staff, facilities all excellent
location is great and the rooms are spacious and comfortable, easy access to public transport rather poor value for money - and there were rotten apples at the reception desk
enjoyed my stay but staff not vrey helpful you had to wait a while to be served at the bar and the evening choice of food was not great
Clean efficient service accompanied by wonderful design and proximity to the best that Hamburg has to offer. The keyboard at the Business Centre was Swiss (I think) - optional "western" keyboard for English/Australian travellers would be practical.
It was centrally located. It was.very clean and modern. They were great about an early check-in itime! The staff was very helpful and fluent in English! I would definitely stay here again!
The helpfulness and friendly nature of the staff. Clean and well organized room facilities with babybed Apart from breakfast on Sunday morning being very busy. But that is just a sign of the hotels success!
new, tidy, good design, comfortable bed, liitle bit small for two but perfect for one Breakfast was ok, but not big choise. The problem is that it is too much people during th rush hours and it was not easy to find a place to seat, queues for coffee, etc
the location is really good - cl;ose to the historical city center (10 minutes walk), to the Reeperban (10 minutes walk), to the Winter Dom (the same). the enarest underground station is very close. The room is not big but new, light and very comfortable.
The hotel is brand new and is very well done. You cannot be the price and the café latte is fantastic. I fear that because of the great price, in a few months the hotel will be torn and tattered
receptions so frindly and helpfull , decoration very nice loved it they cleaned my room without changing the bed sheets for 3 days same even the tawel just first day changed.need at least catel for hot water in the rooms.
veryu good location. good breakfast and value of money
Excellent. Very new and clean. Good position. Rooms a little bit small. Caos during breakfast.
The hotel was pretty luxurious with large rooms. The location was good -pretty close to the harbor. Expensive internet access.
Peace, quiet and cleanliness.
great room, very cosy restaurant menu could give more choice
Acceptable room with small kitchen facilities - possible to self cater for breakfast. Bit distant from centre of city. Local underground line closed for upgrade meaning reasonably long walks to points of interest.
Talented and friendly staff; excellent rooms
freindly and helpful staff.good atmosphere.within walking distance of everything you would like to see during your stay in hamburg.
Large room and bathroom, central location, friendly staff
Friendly staff, excellent sauna / spa area
Beautiful hotel in a wonderful location, very helpful and friendly staff.
Facilities for my 15 month boy. 15 mins by car to the zoo
Hotel has very good location to see the city. I stayed at Grand Suite number and it was perfect for family with very small child. The fact that this hotel has no restaurant is not a problem as there are several good places within 100 m distance
beautifully designed rooms and perfected located to visit Speicherstadt Nothing
nice room to explore the city and spend some time in the apartment as well. on saturday evening the street was quite rowdy
Location and architecture are just perfect: Central St. Pauli, spacious and modern rooms with a great view. The staff and service personnel are accustomed to dealing with long term guests, and have become sloppy and neglectful on their job from the perspective of a weekend traveller - kitchenette was 'day-to-day clean' but not 'guest changed' clean, lights on the upper floor of the maisonette did not work. Also the room has no printed manual (it is online in the hotel tv) and the tv was not turned on, so it took us some time to figure everything out. All in all it worked out ok, but disappointed as a four-star location.
Great Hotel and very good value for money, fantastic location, the overall cleanliness is commendable, rooms are huge and very well equipped.
Excellent hotel to stay for viewing Hamburg and relax. All places of interest are within 15 minutes walking distance. We stayd there twice during 10 days and it was perfect palce to stay! Wireless internet is not available in whole hotel, but cable internet is available in each room.
Friendly service, good location (in the heart of the Portuguese quarter) and very nice room (Suite). A little loud was the bar below my room (on Saturday evening)
Good location. Need to pay for internet.
best location in hamburg, large rooms, many portugese and spanish restaurants on the same street
Nice staff and nice room Sauna is a little small.
location, cleaning and comfortable
Easy access to the city and port area. Pleasant and helpful staff. The public areas of the hotel were good. Did not like shared male/female bathroom facilities. Would prefer separate facilities for males and females.
Location,room,coisy hotel,staff,conction with public transport
good location small rooms, internet out of order, small & old fashioned elevator start/stop from second floor
The location was excellent near alot of lovely restaurants and a stones throw from the harbour. Staff very friendly too! Excellent value for money.
This is the best value - and one of the best overall - hotel that I stayed in all summer: friendly/helpful staff, good location, large /comfortable room, free internet.
The neatness of the whole place.The location as well for easy trip to the city.
Had to make this reservation due to the location of this hotel becuase our original reservation with another facility was cancelled in error, for one night it was Okay... The room was small and very noisy...kids running and yelling rampant in the street and construction going on in a near by hotel site. The price was way too high for what you got, I paid 30 Euros more around the corner for a full sized kitchen, large room in a, 4 star hotel Definately a two star joint...
Breakfast to expensive for a 3 star hotel
Very nice staff, indeed. Well located within the harbour and not faraway from the center (10 min walking) and nightlife - st. Pauli. Good proximity with U-bahn. Very clean. The "roomservice" in the mornigs were a bit loud, however.
Great location, elevator, and locked underground parking. Once we figured out the self check in to the left of the front door, everything was great.
Central to the whole of tourist Hamburg, no more than 5-10 minutes to any museum or centre, 5 to the u & s Bahn.It is also small and therefore quiet!
Great location, peaceful, clean, and pleasant environment.
Self Service Check In, good location for visiting Minature Wunderland. Staff were friendly and some spoke good English. No.
Good and peacefull place in the middle of Hamburg with free Parking. Clean and comfortable room and bathroom.
Very comfortable room and clean rooms and helpful reception staff and would be happy to stay here again. The shower aprt from bein very small did not like the plastiv curtain and the the showhead moving around when turned on
Independence of auto check in. Coffee and Croissants in the morning. Honor Mini bar in Hall. Loud night (Germany won a football match). Never enough pillows. Don't like combo body wash and shampoo would like to have had a bar of soap. Would like to have had a washcloth in the bathroom also. Fan will be needed in the summer.
The Hotel is the quite zone, very close to city center, the check in is easy. Even the hotel does not have a dining facilities, they offer coffee/tea and a croissant for breakfast, what is very nice.
Very confortable position in the centre. Very easy to check in even without reception. Very quiet and handy.