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The hotel is brand new and is very well done. You cannot be the price and the café latte is fantastic. I fear that because of the great price, in a few months the hotel will be torn and tattered
receptions so frindly and helpfull , decoration very nice loved it they cleaned my room without changing the bed sheets for 3 days same even the tawel just first day changed.need at least catel for hot water in the rooms.
Excellent. Very new and clean. Good position. Rooms a little bit small. Caos during breakfast.
new, tidy, good design, comfortable bed, liitle bit small for two but perfect for one Breakfast was ok, but not big choise. The problem is that it is too much people during th rush hours and it was not easy to find a place to seat, queues for coffee, etc
veryu good location. good breakfast and value of money
the location is really good - cl;ose to the historical city center (10 minutes walk), to the Reeperban (10 minutes walk), to the Winter Dom (the same). the enarest underground station is very close. The room is not big but new, light and very comfortable.
Staff in restaurant were very welcoming despite the fact we were delayed en route and only arrived as the restaurant was due to close. Wonderful dinner and extensive breakfast in dining room with wonderful view. Our booking was for a room in the historic part of the hotel. We were 'upgraded' to a newer separate part of the hotel which was in fact disappointing as it lacked any charm and the air conditioning was not very effective.
Pleasant historic hotel with new tower room if you prefer modern feel.Next to rail or metro link so can be at town hall sq in 10min.Also city circular tour bus and harbour cruise tour are 5 mins walk down some steep steps.Only 25euro taxi and 30min to airport.Can get train too. If you like to sleep with the window open then you will need the hotel supplied ear plugs! There is quite a bit of road rail harbour noise but that is the trade off for such a good location.The closed windows are triple glazed so it's quiet enough when closed.Would happily stay again.
Location. Breakfastbuffet no value for money.
Good breakfast. Tasty food and great view from restaurant and bars. Smallest Carpaccio I’ve every time eat.
It was very quiet with good heating (in a rainy, cold period). Free internet was an attraction though having to renew your ticket every 2 days was a bit annoying. And it was very convenient to transportation and the waterfront.
Hotel has very convenient direct connection with airport by using S1 Bahn. City round tour stop as well as river tour are close to hotel. I will appreciate if breakfast will be included in room price.
The position near the water was great. nice friendly beer bar. Room was small for the price, and there was repairs being carried out
Nearnes to transportation . All of them, including interesting areas in the sourounding. At the begining It wass dificult to find the address, as It has no visible announcement. I came in walking from the Train station near by. and pass by with not notithing it. The internall access to the room wass measleading, both ways, to go to the room or to leave it, out of the building. They should be improved .
Very good value and good location
Nice location overlooking the harbour and its activities, convenient for S and U bahn and walks on waterfront and St. Pauli. Plesant quiet location and nice decor (semi maritime romantic). the room Captains class was very spacious and comfortable Coffee/tea in the room, or access to a less exclusive coffe shop.
It was very comfortable and clean and the staff were great. The location is right next to the Reeperbahn which sounds good but actually can be a bit seedy
The location to the harbour and city is one of the best features
The location is great, located very close to city center and to the Elbe with a very nice view. We asked for a room in a higher floor and it has been accomplished. Hotel bar on the top floor with a great view to Elbe and harbour.
The spaciousness of the room I was allocated and free access to the Internet My room was a corner room, so I was surrounded by huge glass windows which were a threat to privacy! Also, perhaps because of the size of the windows, the room tended to be cooler than I would have wished
The design of the hotel was good, rooms were great and had wonderful views and we had one of the best schnitzels ever in the bar when we arrived late on Friday night (service was excellent as well).
Sushi restaurant and room servise was good. No wi-fi in the room, just with a cable. Internet low-speed connection.
Fantastic views from the hotel bar on the 20th floor, good facilities for meetings, gym open around the clock.. Wireless internet not available in the entire hotel
Excellent innovative, well presented food style in David Restaurant, Great service in groundfloor bar, Excellent facilities
Good room, although a little compact. Toilet was clean but small No
modern, clean, amazing room layout and design TV system slow, complicated, useless for me. Strange internet provider, 9.95 EUR per day for WLAN, should be included in the rate.
The hotel is brand new and beautifully decorated. We had a wonderful shower instead of the often very high and slippery European bathtub. I would have liked to have taken the shower home. While convenient to the tourist buses, it was quite far from any metro stop. Hamburg must have some of the worst public transportation in the world. We only saw two buses operating on the weekend. We really had to take taxis to get anywhere. A hotel near the central station would be more convenient to the central metro line, but we truly enjoyed the comfort of this lovely hotel.
Modern hotel, near the harbour. Surroundings undergoing major (re-)development. Clean, fresh rooms with cool open plan bathroom. Good breakfast! Wireless reception in room really poor.
the atmosphere and the comfort and cleanines of the room
Location and friendly staff
beds to soft
The location, fairly central yet quiet street and close walking distance to the harbour and metro station.
the service was excellent, and the room was very comfortable. There was nothing which I would complain about.
Clean, modern and stylish. The shower unit is somewhat exposed to the rest of the twin room making us prudish brits need to stare out of the window or pay close attention to a book whilst the other showered
Good location close to city center. Room not very big but well equipped Due to its proximity to the red light distric the security access is very restrictive what is very boring. Parking is not dedicated to the hotel, you need to set your parking bill every day, boring if you have to do every morning. Internet is not free, you need to purchase a vouncher from reception, boring if you have to do every day!
room was ok for a double room and very clean poor breakfast but accetable
The room was immaculate and comfortable. I have stayed at Holiday Inn Express in the UK but this German one was a class above The only thing that would have improved my stay here would have been free wifi. Surely that should becstandard across all hotels?
Perfect location, walking distance to the old city center
Information Service and Non Smoking Rooms, fantastic! early check out, it could be 2pm
Clean, bright, friendly, comfortable and excellent location. A good choice.
Lovely design. Spacious and beautifully designed clean rooms, lovely dining area and bar. Helpful & friendly staff.
breakfast should be included in the price
Very good, very stylish and trendy
The design and spirit , difference of style variations poor ventilation in the front building
What a great hotel. Very friendly and helpful staff. Reception staff very accommodating. Concierge gave excellent restaurant recommendation. Spacious, well designed rooms. Amazing bar/restaurant area. And a good location close to St Pauli U-bahn station and Reeperbahn. Highly recommended.
Amazing decor, fabulous food and a great spa. I loved every second of staying here.
Great design and interesting rooms. Great food. The hotel is not in the most scenic location in town.
the bed and the pilows
Had a wonderful stay in hotel. I liked spaces and great design. Staff was very helpful, would definitely recommend it. That breakfast was extra.
The lounges, the bar, the Dedon corner, the restaurant, the room
Excellent hotel to stay for viewing Hamburg and relax. All places of interest are within 15 minutes walking distance. We stayd there twice during 10 days and it was perfect palce to stay! Wireless internet is not available in whole hotel, but cable internet is available in each room.
beautifully designed rooms and perfected located to visit Speicherstadt Nothing
Nice staff and nice room Sauna is a little small.
Great Hotel and very good value for money, fantastic location, the overall cleanliness is commendable, rooms are huge and very well equipped.
best location in hamburg, large rooms, many portugese and spanish restaurants on the same street
Location and architecture are just perfect: Central St. Pauli, spacious and modern rooms with a great view. The staff and service personnel are accustomed to dealing with long term guests, and have become sloppy and neglectful on their job from the perspective of a weekend traveller - kitchenette was 'day-to-day clean' but not 'guest changed' clean, lights on the upper floor of the maisonette did not work. Also the room has no printed manual (it is online in the hotel tv) and the tv was not turned on, so it took us some time to figure everything out. All in all it worked out ok, but disappointed as a four-star location.
Hotel has very good location to see the city. I stayed at Grand Suite number and it was perfect for family with very small child. The fact that this hotel has no restaurant is not a problem as there are several good places within 100 m distance
Good location. Need to pay for internet.
nice room to explore the city and spend some time in the apartment as well. on saturday evening the street was quite rowdy
Friendly service, good location (in the heart of the Portuguese quarter) and very nice room (Suite). A little loud was the bar below my room (on Saturday evening)
Location, environment, ambiance, athmosphere, cleaniness No parking facilities
All very good none
it is close to everything, good and worst places(i mean sex shops) but we are not disturbed in any way, location is good for to reach anywhere you want to go, it is up to you to choose the places you want to eat and enjoy, you can find everything together in walking distance
Noise from the techno club downstairs until 9am in the morning.
Location in middle of the town, very good No everything was fine
Cheap to stay, decently clean Rooms had twin beds, smaller than hotel rooms in the US. We were charged for breakfast in the morning despite no one telling us there was a charge and 1 woman working the breakfast area telling us it was free when we asked her. The front desk refused to accept that anyone said that and laughed at us as if we were crazy, despite the fact that we asked the woman working in the breakfast area if it was free and she literally said yes. Other than that, no issues.
Good food, very central and nice staff.
A friend of mine had recommended the hotel to me, but other than the location, I knew nothing of the hotel. I found it basic, clean, and very satisfactory. Even having a room overlooking the main street, the noise wasn't too overbearing
Early check in Saund
Good position. Nice staff.
The neatness of the whole place.The location as well for easy trip to the city.
good location small rooms, internet out of order, small & old fashioned elevator start/stop from second floor
location, cleaning and comfortable
The location was excellent near alot of lovely restaurants and a stones throw from the harbour. Staff very friendly too! Excellent value for money.
Easy access to the city and port area. Pleasant and helpful staff. The public areas of the hotel were good. Did not like shared male/female bathroom facilities. Would prefer separate facilities for males and females.
Very nice staff, indeed. Well located within the harbour and not faraway from the center (10 min walking) and nightlife - st. Pauli. Good proximity with U-bahn. Very clean. The "roomservice" in the mornigs were a bit loud, however.
Had to make this reservation due to the location of this hotel becuase our original reservation with another facility was cancelled in error, for one night it was Okay... The room was small and very noisy...kids running and yelling rampant in the street and construction going on in a near by hotel site. The price was way too high for what you got, I paid 30 Euros more around the corner for a full sized kitchen, large room in a, 4 star hotel Definately a two star joint...
Location,room,coisy hotel,staff,conction with public transport
Breakfast to expensive for a 3 star hotel
This is the best value - and one of the best overall - hotel that I stayed in all summer: friendly/helpful staff, good location, large /comfortable room, free internet.
The district is strange.
Liked the hotel. The staff was outstandingly friendly, the hotel had been recently renovated and was modern and freshly done. The breakfast room was inviting and lovely, and the breakfast offered each morning by a friendly staff was sizeable and good. It's a bit far from major metro stops. It's a hike from either the St. Pauli UBahn or the Reeperbahn SBahn. As well, the restaurants in the area are somewhat limited, and very local. The only negative was that the cable television in the room had plenty of channels, but all German. There was no offering in any other language.
Everything! We were pleasantly surprised with generous breakfast items; tourist information available at the front desk; English speaking staff; problem in bathroom quickly rectified upon notification to hotel staff; great location. Great, loved everything!
It was very close to the concert that we were attending. Nice service and we enjoyed our stay. Glad we booked a parking space in the garage - the street is very crowded and narrow ;o)
Pleasant staff, excellant room and very good breakfast. Also quiet and central location
breakfast was good the "computer room" very uncomfortable
Nice hotel in many ways, just didn't like the fact that dogs can stay in the rooms.....it maybe a German thing? not sure...but worth staying in. There is no relaxing/seating area in the hotel to unwind.The rooms are very small but clean, not suitable for children.
Location was excellent, near ST.Pauli stadion. Rooms are a bit small so I would not take my family with me.
Very friendly staff, excellent breakfast and good location on a quite street. Playground for children just next door. It would be good to have 2 chairs in the room.
Breakfast was fantastic - the room was roomy - and the street quiet Reception was very smoky.
Friendly staff It is off course close to the Reeperbahn so be prepared for much attention from working girls in the streets upon returning at night.
The staff, especially Yan, were so nice and so helpful. I thought the breakfast was a bit expensive, especially if you were only having a coffee and some cereal
It was very close til Reeperbahn I got a flat tire, but the staff was very helpfull
Excellent location, good overall facilities, friendly helpfull staff, excellent value. It would have been nice to have the Bar open a little later but it was ok as was
great location nice staffI liked the personal parking garage....coool
location, room works in progress, poor reception
Good location, good break fast, tidy room. Small bed.
It a nice hotel, centrally located. The rooms are a bit old, but clean and confortable. Breakfast is great! I can recoomend this hotel and consider staying there again! Parking lot are limited, but public transportation is nearby!
Friendly staff, close to reeperbahn but good distance away from it Rooms a little small
near where I needed to be be and public transportation Room was too small and except for 4 hangers to hang a coat or jacket, there was absolutely no room to store your clothing (no cabinet, no drawers, nothing)
the single rooms are poor en small
good value for money and excellent location close to underground and area i had to visit
Cleanliness of room, breakfast and free wi-fi A bit of unfriendly attitude of receptionist on the check - out day. The Red Light District begins just behind the hotel. Some dubious faces hanging around hotel vicinity.
Buffet Breakfast Plastic Folding Door on Bathroom
Friendliness of staff
Warm vibe of the hotel and friendly staff The shower wasn't great
Friendly and professional staff, good breakfast. Location (I hadn't realised it was on the Reeperbahn!)
Hotel well located near train stop, pretty quite even if it is in aminated area .
The staff was so lovely and the location was really comfortable to visit a lot of places in Hamburg Curtains haven´t got anything to protect guests against the sun light. The shower space was tiny and I´m only 1.56m.
The location was perfect.