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Large rooms. Spoilt for choice for breakfast. Very friendly staff, Nice piano bar. Very central.
Actually i liked the Location and the comfort
i liked that it is positioned in heart of city centre. services were slow, staff rude sometimes for marriot standards. also, abit expensive.
Location, location, location!
the location is very good. The rooms are big. The internet in the first room did not work, in the next room it was oldfashion and far too expensive ( should be included). The aircondition and ventilation did not work properly. ( We did not sleep to well).The restaurant is too small, and the price for breakfast is far too high ( 26 E.) Should also be included. We drive a SUV, and the garage was too low.
The price was worthy for the service. Hotel made a discount for weekend stay, and significant discount for kids. Parking is a litle bit too expensive.
The location of the hotel is good. The toilet is not clean. Lots of little debris is on the floor. As we are traveling with our 17mth old son, he found lots of little things like pins, small paper, etc
Very helpful and professional staff
The location is wonderful and the roms are very comfortable
Good room, although a little compact. Toilet was clean but small No
Clean, modern and stylish. The shower unit is somewhat exposed to the rest of the twin room making us prudish brits need to stare out of the window or pay close attention to a book whilst the other showered
The hotel is brand new and beautifully decorated. We had a wonderful shower instead of the often very high and slippery European bathtub. I would have liked to have taken the shower home. While convenient to the tourist buses, it was quite far from any metro stop. Hamburg must have some of the worst public transportation in the world. We only saw two buses operating on the weekend. We really had to take taxis to get anywhere. A hotel near the central station would be more convenient to the central metro line, but we truly enjoyed the comfort of this lovely hotel.
the atmosphere and the comfort and cleanines of the room
beds to soft
Location and friendly staff
the service was excellent, and the room was very comfortable. There was nothing which I would complain about.
Modern hotel, near the harbour. Surroundings undergoing major (re-)development. Clean, fresh rooms with cool open plan bathroom. Good breakfast! Wireless reception in room really poor.
The location, fairly central yet quiet street and close walking distance to the harbour and metro station.
modern, clean, amazing room layout and design TV system slow, complicated, useless for me. Strange internet provider, 9.95 EUR per day for WLAN, should be included in the rate.
Good location, good break fast, tidy room. Small bed.
It was very close til Reeperbahn I got a flat tire, but the staff was very helpfull
the single rooms are poor en small
great location nice staffI liked the personal parking garage....coool
near where I needed to be be and public transportation Room was too small and except for 4 hangers to hang a coat or jacket, there was absolutely no room to store your clothing (no cabinet, no drawers, nothing)
It a nice hotel, centrally located. The rooms are a bit old, but clean and confortable. Breakfast is great! I can recoomend this hotel and consider staying there again! Parking lot are limited, but public transportation is nearby!
Friendly staff, close to reeperbahn but good distance away from it Rooms a little small
The staff, especially Yan, were so nice and so helpful. I thought the breakfast was a bit expensive, especially if you were only having a coffee and some cereal
Excellent location, good overall facilities, friendly helpfull staff, excellent value. It would have been nice to have the Bar open a little later but it was ok as was
location, room works in progress, poor reception
Facilities for my 15 month boy. 15 mins by car to the zoo
freindly and helpful staff.good atmosphere.within walking distance of everything you would like to see during your stay in hamburg.
Large room and bathroom, central location, friendly staff
Talented and friendly staff; excellent rooms
Beautiful hotel in a wonderful location, very helpful and friendly staff.
Acceptable room with small kitchen facilities - possible to self cater for breakfast. Bit distant from centre of city. Local underground line closed for upgrade meaning reasonably long walks to points of interest.
The hotel was pretty luxurious with large rooms. The location was good -pretty close to the harbor. Expensive internet access.
Peace, quiet and cleanliness.
Friendly staff, excellent sauna / spa area
great room, very cosy restaurant menu could give more choice
The helpfulness and friendly nature of the staff. Clean and well organized room facilities with babybed Apart from breakfast on Sunday morning being very busy. But that is just a sign of the hotels success!
My son and I only stayed for one night. The lounge area was relaxing and the staff spoke good English. We did find the hotel rather expensive based on the fact that we were only there one night. The food was also expensive, and we therefore chose not to eat there.
Have stayed at this hotel for years and always there has been kind of easygoing atmosphere and everything works -
Clean efficient service accompanied by wonderful design and proximity to the best that Hamburg has to offer. The keyboard at the Business Centre was Swiss (I think) - optional "western" keyboard for English/Australian travellers would be practical.
location is great and the rooms are spacious and comfortable, easy access to public transport rather poor value for money - and there were rotten apples at the reception desk
It was centrally located. It was.very clean and modern. They were great about an early check-in itime! The staff was very helpful and fluent in English! I would definitely stay here again!
Spaciousness, decore, location, staff, facilities all excellent
the location, the excelent rooms suggestion for improvement: one more door between the isle and the bed. It is pretty noisy when people are passing outside you door.
My dates of arrival were incorrect, the staff was very helpful and pleasant and made the necessary changes.
enjoyed my stay but staff not vrey helpful you had to wait a while to be served at the bar and the evening choice of food was not great
The staff were very helpful at all times and we would be likely to use it again if visiting Hamburg.
Breakfast to expensive for a 3 star hotel
Easy access to the city and port area. Pleasant and helpful staff. The public areas of the hotel were good. Did not like shared male/female bathroom facilities. Would prefer separate facilities for males and females.
location, cleaning and comfortable
The neatness of the whole place.The location as well for easy trip to the city.
good location small rooms, internet out of order, small & old fashioned elevator start/stop from second floor
Location,room,coisy hotel,staff,conction with public transport
The location was excellent near alot of lovely restaurants and a stones throw from the harbour. Staff very friendly too! Excellent value for money.
This is the best value - and one of the best overall - hotel that I stayed in all summer: friendly/helpful staff, good location, large /comfortable room, free internet.
Very nice staff, indeed. Well located within the harbour and not faraway from the center (10 min walking) and nightlife - st. Pauli. Good proximity with U-bahn. Very clean. The "roomservice" in the mornigs were a bit loud, however.
Had to make this reservation due to the location of this hotel becuase our original reservation with another facility was cancelled in error, for one night it was Okay... The room was small and very noisy...kids running and yelling rampant in the street and construction going on in a near by hotel site. The price was way too high for what you got, I paid 30 Euros more around the corner for a full sized kitchen, large room in a, 4 star hotel Definately a two star joint...
The lounges, the bar, the Dedon corner, the restaurant, the room
Great design and interesting rooms. Great food. The hotel is not in the most scenic location in town.
Very good, very stylish and trendy
breakfast should be included in the price
Amazing decor, fabulous food and a great spa. I loved every second of staying here.
Lovely design. Spacious and beautifully designed clean rooms, lovely dining area and bar. Helpful & friendly staff.
What a great hotel. Very friendly and helpful staff. Reception staff very accommodating. Concierge gave excellent restaurant recommendation. Spacious, well designed rooms. Amazing bar/restaurant area. And a good location close to St Pauli U-bahn station and Reeperbahn. Highly recommended.
the bed and the pilows
The design and spirit , difference of style variations poor ventilation in the front building
Had a wonderful stay in hotel. I liked spaces and great design. Staff was very helpful, would definitely recommend it. That breakfast was extra.
The location next to the center of the town.The service was very good.The price was very reasonable for a 4 stars hotel.
Good location for shopping.. valet parking is available and we don't have to worry about parking.
Good central location right in the middle of one of the city's most important business and shopping area. Very good american breakfast. We requested a room to be non-smoking, hotel didn't seem to try to fulfill this wish, although it seemed hotel was not fully booked. Also there was no bidet, which was supposed to be there according to description at booking.com. Only 1 bathrobe and 1 set of sleepers in a double-room. Bath curtain not water-proof, very hard not to wet the floor while taking shower.
The location of the hotel, the bar and lounge area as well as broscheks restaurant and the quality of the food served. The front desk is very close to the front entrance and on an entrance during a cold winters afternoon - it was quite chilly standing around even for a few minutes - surely this could be improved.
Perfect location for shopping and business in Hamburg. The rooms are good and so are the breakfast facilities. Old fashion with respect to TV and Internet facilities. acces to music, and Internet are too high charged.
Position in city
Very good location,wide and comfortablle room. Shower was flowing weakly.
The location is excelent, in the city centrum. When arriving, (Friday, the 15th of October, 2010, pm.) the front desk staff was rather unfriendly and raw, with comments regarding the parking psibilities, and price level.
The location. The one desk short time free Internet at the reception. The heating inside the hotel.
very friendly, professional and helpful staff. clean bathroom. king size bed to leave absolutely no wishes open! :)
Perfect location, walking distance to the old city center
room was ok for a double room and very clean poor breakfast but accetable
Information Service and Non Smoking Rooms, fantastic! early check out, it could be 2pm
Clean, bright, friendly, comfortable and excellent location. A good choice.
Good location close to city center. Room not very big but well equipped Due to its proximity to the red light distric the security access is very restrictive what is very boring. Parking is not dedicated to the hotel, you need to set your parking bill every day, boring if you have to do every morning. Internet is not free, you need to purchase a vouncher from reception, boring if you have to do every day!
The room was immaculate and comfortable. I have stayed at Holiday Inn Express in the UK but this German one was a class above The only thing that would have improved my stay here would have been free wifi. Surely that should becstandard across all hotels?
Big room (suite style), clean and attractive. Very good bathroom. Quiet hotel, although near busy street and area. The pillows provided were awful,since they are too soft. The internet in the lobby costs 5 euros for 15 minutes - something unaceptable nowadays and in hotels of this level.
The position and the comfort of the rooms. Very modern and up to date facilities. Breakfast was varied, fresh and delicious. Thoroughly enjoyed our stay and would recommend to others.
The room was a great value because it had an additional sitting area. The location was perfect and had many restaurants and evening entertainment near it. The breakfast was too expensive. There was not enough front desk personnel in the morning hours when the front desk was busy with check outs.
The size of the room and facilities such as kettle and microwave.
All clean, all good
Friendly staff - Breakfast menue restricted for the price .
A good hotel at a fair price.
Excellent location - spacious room - quiet - any extra is much too costy: Internat connection, room service, breakfast
the size of the room was surprisingly good