Book Hertz car rentals in Arvada

Reviews for Hertz in Arvada

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Good

1

Okay

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Mediocre

3

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car was cleancustomer service

pick up the carlocation was closed

car availablegreat experience

rented a carpick up and drop

wrong locationfriendly staff

7.6

Pros:We got an unexpected upgrade. Super nice!Cons:The key drop-off box was broken, and we had to drive back the next day to return the key.Reviewed Sep 21 2020

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2.0

Pros:NOTHINGCons:I prepaid for my Hertz rental and got a call the morning of the reservation saying that they did not have a car for me. The Hertz employee was EXTREMELY rude on the phone. When I called Hertz, they told me I had to call a different number for the refund. I called that number and it connected me back to the exact same customer service menu. They ended up switching my reservation to a different location and i got ANOTHER call 15 minutes before I was supposed to pick up my car saying that there was no car for me! Long story short - I am still trying to get my money refunded and I never got a car from them. Worst car rental experience EVERReviewed Sep 16 2020

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3.2

Manager Doesn't Believe CustomerPros:Only one employee, Sam, understands the value of customer service.Cons:When a manager says, "My employee said he quoted you all the insurance policies, and I have to believe him over you," you wonder why did I rent from Hertz? A new employee quoted me one rate, $18 a day, for insurance, yet billed me $33.25 a day. The manager, Megan, at the Sheridan location admitted he was new, and she didn't hear him quote me rates, so why not make the adjustment and continue to train him? Bizarre. I guess they value dishonest employees over customer service.Reviewed Oct 29 2017

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10.0

Good value close to homePros:Hope car for a good value.Reviewed Jan 7 2018

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10.0

Pros:Fast to take the car back, very friendly.Reviewed Mar 8 2018

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10.0

Pros:Online rental was easy car was awesomeCons:NothingReviewed Feb 8 2018

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2.0

There was no car, even though I prepaid.Pros:Total failureCons:Total failure. When I arrived there was no car, and they wouldn't help me. I had to make a last minute reservation at a different company, which cost more, and I had to Uber to the other place, which cost more. Hertz failed at the highest level.Reviewed Oct 14 2018

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10.0

Pros:The guys at this location were so nice. Customer service was top notch. They helped me bring my bags inside and upheld the original rental rate even when I was a little late dropping off the car due to weatherCons:NothingReviewed Dec 14 2016

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2.8

Pros:I picked up the car filthyCons:The Manager.Reviewed Oct 23 2019

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8.0

Cons:This place is a little bit hard to get to and my car wasn't ready for pick up when I arrived. But other than that everybody was nice and helpful and I got very good deal.Reviewed Mar 1 2018

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10.0

Easy process and friendly locationPros:Ease of booking reservation, friendly people and great service. Hertz in Arvada was short staffed but Fred and Sam still bent over backwards to help get me on my way.Cons:N/AReviewed Dec 14 2016

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8.0

Pros:Friendly service. Computers were down but the staff did a great job out getting us checked out in a timely manner.Reviewed Nov 26 2017

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• Has the Hertz rental car policy in Arvada changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Arvada?

  On average a rental car from Hertz in Arvada costs $51 per day.

• What is the most popular rental car from Hertz in Arvada?

  Standard (Jeep Patriot or similar) is the most frequently booked rental car type from Hertz in Arvada.

• How many car rental locations does Hertz have in Arvada?

  Hertz has 1 rental location in Arvada. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Denver Intl airport (DEN)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Denver Intl airport (DEN)?

  Yes