Reviews for Hertz in Atlanta
- All reviews 100%
Sep 19 2016
Suspect car quality
Pros: Car had bad smell inside and drove as if it had been abused by previous drivers
Sep 16 2016
Never renting from Hertz again
Cons: Nobody from Hertz was there to rent me the car I booked. The hotel front desk tried to help, but there was only so much they could do. Corporate customer service was unhelpful, too. The other nearby Hertz location was also terrible. Read these Yelp reviews about the Hertz located in Atlanta at the Omni Hotel at 100 CNN Center. This will give you a good idea. https://www.yelp.com/biz/hertz-rent-a-car-atlanta-29
Aug 25 2016
Pick up times wrong
Pros: Car was nice/new but a little dirty.
Cons: When I showed up to get the car at the location and time specified a paper sign directed me to another location down the street. When arriving there the door said it opened at 730 even though my rental was scheduled for pick up at 7. No one showed up ton open the shop til 8, claiming they don't open till 8am. Employee couldn't get me a car until someone turned one in because he didn't have the combination to the safe. The car I was given wasn't cleaned because of this problem. Long story short the pick up time, drop off time,and pick up location given to me were wrong.
Jul 18 2016
Phone charger did not work at either point
Cons: I was traveling from California. I wasn't able to keep my phone charged very inconvenient since the car had no GPS system and I needed to rely on my phone....