Book Payless car rentals in Atlanta

Reviews for Payless in Atlanta

Recent reviews

Traveler rating

Excellent

25

Good

22

Okay

35

Mediocre

201

Poor

0

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2.0

I booked my rental car two weeks in advance and was denied a car at the rental counter because they didn't have any cars available to drop off at a different location. The staff at the desk was very unhelpful and left me stranded in the Atlanta airport late at late for over two hours as I made my way to five other rental car counters.Reviewed Nov 11 2022

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2.0

No car; nobody at the counter. Total tragedy if an experience.Reviewed Oct 23 2022

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10.0

The employee responsible for checking us in did a great job. She was helpful and friendly. Made sure my 80 year old mother wasn’t taken care of.Reviewed Aug 15 2022

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8.0

Better directions for drop offReviewed Jul 8 2022

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2.0

I prefer paid for a compact and was forced to pay for a full size car at pick up.Reviewed Jul 4 2022

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2.0

We made a reservation, however, there were no cars available.Reviewed May 28 2022

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10.0

The quickness of registering, pick up, and drop off was exceptional. I don't think anything could have been better.Reviewed May 25 2022

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2.0

I made a reservation 2 months in advance, but when I arrived at my scheduled time to pick up my car, I was informed they didn't have the car and had to wait 3 hours until one was available. The car they eventually had wasn't the correct size, and I still had to pay the difference for a larger vehicle, getting charged more. Once I had the keys, when I arrived at my spot, the car was not there. So, the gentleman valeting vehicles found me another and told me I was good to go. When I got to the garage gate to leave, they said I needed my reservation number, which was not included in any of the email communications I had received about my reservation or written down on my paper by the agent, it was only a "confirmation" number that I had. So, I had to repark the car, go all the way back into the terminal on a torn ACL and knee brace, get the number from the agent and re-enter the queue to exit the garage. Not to mention, a gentleman behind me in line when they initially informed us there were no cars had said he was going to the same city and I could ride with him. While I'm sure he had good intentions, as a single woman traveling alone, I politely declined. I wouldn't have taken the offer even if it was a little old lady. After all, I should have my own reservation and vehicle, right? The agent still felt a need to comment on my decision, as well as share it with the other team members through the walkie talkie, and went so far as to tell me "he wouldn't have done anything to you." This company needs to figure out its logistics and stop overbooking when they clearly cannot deliver for travelers. I would have happily found other arrangements if I had just known in the first place.Reviewed May 6 2022

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2.0

Billing is all messed up. I was promised one price and then charged $200 MORE! Extremely difficult to get Payless/Avis/Budget on the line to resolve. Still not done!Reviewed Apr 15 2022

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10.0

Everything went as scheduled - no complaintsReviewed Apr 11 2022

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8.0

The ladies at the Avis desk in Atlanta were excellent. The lady at the Payless desk was awful. Told us our prepaid reservation would not be honored. Avis ladies took care of us and sent us off to enjoy our vacation. Never book from Payless.Reviewed Apr 2 2022

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4.0

There was no attendant at the payless counter in the rental center. The gentleman in the adjacent counter said I should go to the AVIS desk. They handled my rental, but offered indifferent and somewhat lackadaisical attitude. The vehicle was of a class smaller (KIA K5 rather than a Toyota Camry or equivalent, (which would have been a KIA Optima)). I did not have the time to protest at the time. Then, I was charged over $140.00, when my quote was for $125.42. And finally, after drop-off I was charged over $8.00 additional for fuel top-off. --I returned that car with a FULL TANK. I think they probably overfilled on a top-off to charge me for the difference. VERY DISSATISFIED.Reviewed Mar 28 2022

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• Has the Payless rental car policy in Atlanta changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

• How much does it cost to rent a car from Payless in Atlanta?

  On average a rental car from Payless in Atlanta costs $116 per day.

• What is the most popular rental car from Payless in Atlanta?

  Compact (Mitsubishi Mirage G4 or similar) is the most frequently booked rental car type from Payless in Atlanta.

• How many car rental locations does Payless have in Atlanta?

  Payless has 1 rental location in Atlanta. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Hartsfield-Jackson airport (ATL)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Hartsfield-Jackson airport (ATL)?

  Yes