Book Payless car rentals in Atlanta

Reviews for Payless in Atlanta

Recent reviews

Traveler rating

Excellent

18

Good

21

Okay

33

Mediocre

190

Poor

0

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car availablecustomer service

get the careven though

car was cleannever rent

said they wouldcar smelled

great pricecredit card

friendly staffcar was dirty

2.0

Cons:They did not have a car for me, even after I made a reservationReviewed Dec 15 2018

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8.8

Pros:Quick friendly service. No issues with car.Cons:Vehical badly needed a car wash. Did not have car I requested so I had to pay extra for a larger car.Reviewed Jul 11 2016

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2.0

long linesCons:The line was so long I would have missed my meeting. I went to Budget and rented a car. I tried to cancel but got a message that it was too late. I will never use Payless again.Reviewed Sep 15 2017

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3.6

Pros:The Price was greatCons:I was charge for road side assistant without being ask if I want it or not. I have AAA and I did not need it.Reviewed Jul 3 2017

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2.0

Pros:NothingCons:They didn’t have a car for me, even though I had a confirmation numberReviewed Jan 28 2019

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2.0

Made reservation, but NO CAR AVAILABLEPros:N/aCons:I went to ATL to attend a funeral. I made a reservation a day in advance for 2:30p on the day of the funeral. I arrived to the counter at 2:15p and the guy said, "We see your reservation but we don't have a car for you. It will be about an hour to two hour wait." The funeral began at 3:15p. I went to Alamo down the hall and had a wonderful experience. I'll never rent from Payless cars again!Reviewed Feb 12 2017

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2.0

Not availableCons:My wife rented this car for me as I was in route to Atlanta GA for a family emergency. My father was in ICU and it was EXTREMELY important for me to arrive at the airport and head to the hospital. Upon arrival at the desk, I was told it would be almost a 2 hour wait time for my car. This was not indicated when the car was rented. I ended up canceling my reservation and walking right next door to Enterprise and renting a car.Reviewed Jan 9 2019

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2.0

Car not Available-gross incompetence or scamPros:The staff at the airport was nice enough. They were put in a difficult circumstance by the company.Cons:I had to wait in line 15 min to find out that a car was not available. They said there would be a 1 hr wait (this was 9:30 pm). A lot of people were in the same situation. You are required to pay a portion in advance to reserve the car. They said that I wouldn't be charged. But now I have a charge on my card that I have to dispute. If it is this company, it showed up as Travel Insurance Policy. What I have seen makes me wonder if the whole operation is a scam. Pick up was at Atlanta airport.Reviewed Mar 26 2017

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5.2

Pros:The car was comfortable and economical.Cons:I was put into three different cars before one was suitable due to the company not having a car either serviced or clean.Reviewed Nov 6 2016

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10.0

Pros:everything was well organized and went smoothly. Staff was very friendly and helpfulReviewed Apr 6 2019

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2.0

UnpreparedPros:I arrived to the rental center to learn that no cars were available and there would be a 1 hour wait. This is unprofessional given that it was the Friday of a 3 day holiday weekend. I cancelled my reservation and rented from National Cars at the same rate and no delay. They should be removed as a service option on the KAYAK platform.Cons:There were no cars available when I arrived. I was told there was a 1 hour wait.Reviewed Oct 9 2017

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2.4

Poor experience overallPros:Car in good conditionCons:Over an hour wait. I would not trust Payless if you have an important event that day. I waited an hour and still did not receive the car class that I reserved. You are better off spending a little bit more money and actually getting the car on time. You will also likely pay more than the reservation price at the desk due to car inavailability. Confusing signs to return car. Would not recommended.Reviewed Nov 8 2017

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• Has the Payless rental car policy in Atlanta changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

• How much does it cost to rent a car from Payless in Atlanta?

  On average a rental car from Payless in Atlanta costs $39 per day.

• What is the most popular rental car from Payless in Atlanta?

  Intermediate (Class Intermediate Truck or similar) is the most frequently booked rental car type from Payless in Atlanta.

• How many car rental locations does Payless have in Atlanta?

  Payless has 1 rental location in Atlanta. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Hartsfield-Jackson airport (ATL)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Hartsfield-Jackson airport (ATL)?

  Yes