Guest Reviews
Overall Rating
7.6
Good
Based on 2,281 reviews
Cleanliness
5.3
Comfort
5.8
Pickup/Dropoff
5.6
Value for money
5.8
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Avis car rental prices in Atlanta
| Economy | $39/day | |
| Compact | $41/day | |
| Intermediate | $42/day | |
| Standard | $43/day | |
| Full-size | $45/day | |
| SUV | $51/day | |
| Minivan | $118/day | |
| Premium | $35/day | |
| Luxury | $121/day | |
| Convertible | $143/day | |
| Commercial | $41/day | |
| Van | $353/day |
Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
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2.0
Cons: They took my reservation but when I arrived they did not have a car available. Very shitty.
review from
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3.2
Pros: The pickup location was convenient.
Cons: The car was an absolute mess when I picked it up. The outside was covered in dirt from a snow storm. The Indians had used napkins, empty drink bottles, and someone’s trash from A Popeye’s meal. The gas tank also wasn’t full. I complained, but all the desk agent did was note my concerns in the system
review from
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2.0
Cons: I didn't like everything about this Avis car rental office. The agent was very rude. He game wrong information about which car I should pick. The car I picked was dirty and had water bottles inside it.
review from
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2.0
“We cannot accommodate your reservation.”
Pros: Woman at the front desk was polite.
Cons: No cars available! Our reservation was made in advance, but when we arrived at the office, the woman informed us that all cars were either rented or inoperable. I understand that this can happen on occasion, but the woman did nothing to try to help me with my situation. I am very disappointed with Avis, and will not be renting here any time soon. I suggest others do the same.
review from
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2.0
Avis let me reserve a car when there were no cars!
Cons: I never rented a car from Avis because the store that I reserved a car with called me the next day to tell me that their system should not have permitted me to make a reservation because they had no cars available. They transferred by reservation to another store which I took an Uber to get to and THEY had no cars either! So twice, Avis's system permitted reservations when there were no cars available. Crappy programming to say the least, and disastrous for your business. If you can't offer any cars, don't continue to let people reserve! Idiots!!
review from
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2.0
Overbooking ....
Pros: I didn’t like anything because i was never able to get a car...they didn’t have any!
Cons: Despite reserving a vehicle, i received a call alerting me that they couldn’t honor my reservation because they didn’t have any cars to rent. They were being overbooked.
review from
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2.0
Wrong Avis location
Pros: NOTHING
Cons: Stood in line for 1 hour to find out my rental wasn'tat the airport and they were out of cars. Had to go to several different counters to find a car and it was very expensive. Will never use this service again!!!
review from
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2.0
Pros: The price
Cons: Service when I got there was no cars available
review from
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8.4
Pros: Everything except the pickup was great.
Cons: The counter was short staffed. It took an hour to get my rental , even with having a reservation.
review from
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2.0
No cars!
Pros: Nothing
Cons: The car rental company had zero cars the morning we arrived, even though we had a reservation. We were told it would be several more hours. This meant we had to scramble around town to stay even somewhat on schedule. Awful
review from
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3.6
Cons: The car smelled like smoke dispite being a non-smoking car. There was an hourly fee added bc the return date the car was on a Sunday at they opened later that day. The car was rented on a Friday at 7:45 am and they didn’t open until 8 am on Sunday. They did not have a key drop so that was not an option and they would not wait u Tim 8 to rent the car to me bc they said the transaction had already processed and changes could not be made.
review from
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2.0
Extremely long line
Pros: When arriving at the Avis counter at ATL, there was at least 30 to 50 people on line. I waited about 30 minutes and the line moved about 5 feet. I decided to check with other rental car company with no waiting. I got the same price with National at the counter including the insurance. The employee at Avis were clueless when asking questions. I will never do business with Avis.
Cons: Customer service When arriving at the Avis counter at ATL, there was at least 30 to 50 people on line. I waited about 30 minutes and the line moved about 5 feet. I decided to check with other rental car company with no waiting. I got the same price with National at the counter including the insurance. The employee at Avis were clueless when asking questions. I will never do business with Avis.
review from
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2.0
Cons: They took my reservation but when I arrived they did not have a car available. Very shitty.
review from
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3.2
Pros: The pickup location was convenient.
Cons: The car was an absolute mess when I picked it up. The outside was covered in dirt from a snow storm. The Indians had used napkins, empty drink bottles, and someone’s trash from A Popeye’s meal. The gas tank also wasn’t full. I complained, but all the desk agent did was note my concerns in the system
review from
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2.0
Cons: I didn't like everything about this Avis car rental office. The agent was very rude. He game wrong information about which car I should pick. The car I picked was dirty and had water bottles inside it.
review from
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2.0
“We cannot accommodate your reservation.”
Pros: Woman at the front desk was polite.
Cons: No cars available! Our reservation was made in advance, but when we arrived at the office, the woman informed us that all cars were either rented or inoperable. I understand that this can happen on occasion, but the woman did nothing to try to help me with my situation. I am very disappointed with Avis, and will not be renting here any time soon. I suggest others do the same.
review from
-
2.0
Avis let me reserve a car when there were no cars!
Cons: I never rented a car from Avis because the store that I reserved a car with called me the next day to tell me that their system should not have permitted me to make a reservation because they had no cars available. They transferred by reservation to another store which I took an Uber to get to and THEY had no cars either! So twice, Avis's system permitted reservations when there were no cars available. Crappy programming to say the least, and disastrous for your business. If you can't offer any cars, don't continue to let people reserve! Idiots!!
review from
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2.0
Overbooking ....
Pros: I didn’t like anything because i was never able to get a car...they didn’t have any!
Cons: Despite reserving a vehicle, i received a call alerting me that they couldn’t honor my reservation because they didn’t have any cars to rent. They were being overbooked.
review from
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2.0
Wrong Avis location
Pros: NOTHING
Cons: Stood in line for 1 hour to find out my rental wasn'tat the airport and they were out of cars. Had to go to several different counters to find a car and it was very expensive. Will never use this service again!!!
review from
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2.0
Pros: The price
Cons: Service when I got there was no cars available
review from
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2.0
No cars!
Pros: Nothing
Cons: The car rental company had zero cars the morning we arrived, even though we had a reservation. We were told it would be several more hours. This meant we had to scramble around town to stay even somewhat on schedule. Awful
review from
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3.6
Cons: The car smelled like smoke dispite being a non-smoking car. There was an hourly fee added bc the return date the car was on a Sunday at they opened later that day. The car was rented on a Friday at 7:45 am and they didn’t open until 8 am on Sunday. They did not have a key drop so that was not an option and they would not wait u Tim 8 to rent the car to me bc they said the transaction had already processed and changes could not be made.
review from
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2.0
Extremely long line
Pros: When arriving at the Avis counter at ATL, there was at least 30 to 50 people on line. I waited about 30 minutes and the line moved about 5 feet. I decided to check with other rental car company with no waiting. I got the same price with National at the counter including the insurance. The employee at Avis were clueless when asking questions. I will never do business with Avis.
Cons: Customer service When arriving at the Avis counter at ATL, there was at least 30 to 50 people on line. I waited about 30 minutes and the line moved about 5 feet. I decided to check with other rental car company with no waiting. I got the same price with National at the counter including the insurance. The employee at Avis were clueless when asking questions. I will never do business with Avis.
review from
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Where can I find Avis car rentals in Atlanta?
143 Courtland Street NE, Avis car rentals
Address
143 Courtland Street NEPhone
+1 404 659 4814Top Tips For Renting a Car from Avis in Atlanta
- 25% of our users found rental cars from Avis in Atlanta for $36 or less
- Book your rental car from Atlanta in Avis at least 1 day before your trip in order to get a below-average price
- Mini rental cars from Avis in Atlanta are around 55% cheaper than other car types, on average
FAQs About Renting a Car From Avis in Atlanta
How much does it cost to rent a car from Avis in Atlanta?
On average a rental car from Avis in Atlanta costs $98 per day.
What is the most popular rental car from Avis in Atlanta?
Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Avis in Atlanta.
How many car rental locations does Avis have in Atlanta?
Avis has 4 rental locations in Atlanta. Take a look at our Avis rental location map to find the best rental cars near you.
Does Avis have a car rental location at the airport: Hartsfield-Jackson Airport (ATL)?
No (According to our data)
Does Avis offer shuttle or airport pick-up services from Hartsfield-Jackson Airport (ATL)?
Yes
