Reviews for Avis in Atlanta
- All reviews 100%
Oct 19 2016
Fairly smooth process pick up
Pros: Friendly staff, clean office
Cons: Had some trouble locating car once down in garage, no row/spot indicated on paperwork, was told to press car remote and listen for beep...no beep.
Oct 17 2016
Cons: The service agents I spoke to had no idea what was going on. They couldn't tell me if the return location was open on the day I wanted to return the car. They couldn't tell me if I'd be charged for an extra day if they were closed. I told them repeatedly that there had been a natural disaster (a horricane) and the city had evacuated but they didn't seem to understand at all. I decided to go with a different company.
Jun 9 2016
Cons: We were unable to rent the car. The employee was so rude! I reserved the car through Kayak but the Avis directions didn't specify that we needed an alternate credit card, where to find the rental center, etc.
Apr 29 2016
Pros: Car I ended up with was well equipped
Cons: Agent informed me that no upgrades were available (I am preferred select) and then assigned me the one in the reserved class with the most miles and most poorly equipped of the three they had. Original car smelled of smoke.