Find reviews that mention:
2.0
I never got a car from this place because the guy said that they didn’t have any cars available for me and their system was down so he couldn’t help me out with anything.Reviewed Jan 17 2023
review from![kayak]()
2.0
Poor communication. Never received a vehicle so I was left stranded. Instead of just telling me a car was not available they strong me along for 24 hours. Busy holiday season and the middle of the Southwest screw up didn’t help the situation.Reviewed Dec 28 2022
review from![kayak]()
10.0
All of the people were friendly and efficientReviewed Dec 14 2022
review from![kayak]()
2.0
I reserved a minivan as we needed room for 7. They called me the day before my reservation was scheduled to say they did not have any vans or large suvs available despite the reservation.Reviewed Nov 21 2022
review from![kayak]()
2.0
I reserved a pickup truck from the Atlanta centre over a month before the collection date. They had no vehicles except from Small SVU/Sedans. As I was on a road trip, I required a car that day. They said I had to take one of those cars at the same much higher rate that I booked the pickup for. Then contact customer services. As I'm not from the USA, my phone rates would of made it extremely expensive and customer service wouldn't initially help via email. I've been back and forward with customer services for nearly 3 weeks as I needed to wait till the end of my reservation period before they could intervene. Overall a very poor experience. I will not be using AVIS in a rush, nor will recommend them to work / friends. Regards, Calum MackinderReviewed Sep 3 2022
review from![kayak]()
2.0
Pick up location was unmarked and hard to find. The drop off location had no attendant and I had to go into the actual airport to return the car. I think i was overcharged by 80 bucks but I STILL haven't received an emailed receipt to check. They were unable to give me one when I dropped the car off. Car was alright and pretty clean but the pick up and drop off was one of my worst rental experiences. I would also really like a receipt.Reviewed Aug 28 2022
review from![kayak]()
2.0
We were called at our reservation pick up time and told that no cars were available and no other options were available. So then what was the point of the reservation? Terrible experience.Reviewed Jul 18 2022
review from![kayak]()
6.0
Pickup was very slow, despite there being very few customers there. One agent in particular was at his post behind the counter talking with what seemed to be friends the whole time I was there, which was about 20 minutes. At drop-off, I was 1.5 hours late and was charged $120 for a full day of rent, which is unreasonable. I spoke with an agent there and was able to get $60 back, though they pushed back on me a lot about it at first. The car itself was fine, though it said it needed maintenance shortly after I picked it up. Thankfully, I didn't have any problems with it.Reviewed Jun 22 2022
review from![kayak]()
2.0
Given false information between online and in person,guy at the desk not helpful or knowledgeable of information. Poor attitude from on of the guys at the desk.Reviewed May 17 2022
review from![kayak]()
4.0
I didn’t lack the availability of rental cars for the large metropolitan area of Atlanta. No rental cars were available at the airport!!! Avis website didn’t have any rental cars available. I had to use an outside platform on Priceline.com to rent my car from Avis. We like the return location in Memphis. Although I didn’t receive a printed check-in receipt at the Memphis Airport Return location. We like the unlimited mileage. The car was unkept to have been a 2021 or 2022 modelReviewed May 14 2022
review from![cheapflights]()
2.0
AVIS IS A JOKE, PRICELIN, KAYAK, EVERYONE IS A JOKE. NO CAR AVAILABLE. NOT AVAILABLE FOR ME AND NOT AVAILABLE FOR ANOTHER 10 PEOPLE WHO WERE STRANDED THE SAME AS ME. AVIS HAD THE LIST OF PEOPLE GOING TO PICK-UP CARS THAT MORNING, EVEN THEN THEY DID NOT THINK IT WAS IMPORTANT TO HAVE CARS AVAILABLE FOR THEIR CLIENTS. THIS IS UNHEARD OF. BUT I LEARNED MY LESSON. STAY AWAY FROM PRICELINE AND OTHER MIDDLEMEN. THEY DON'T CARE.Reviewed May 9 2022
review from![kayak]()
4.0
The drop off procedure was very well organised at Miami airport. The pick up was a nightmare. According to the contract AVIS should have accepted my debit card (( with more then enoughmoney on my account) but it refused.Reviewed May 1 2022
review from![kayak]()