Reviews for Thrifty in Atlanta
- All reviews 100%
Oct 1 2016
Cons: I arrived at Atlanta Airport 11:50 PM this past Tuesday night and no one was manning their counter at the Atlanta Rental Center unlike the other companies. After banging on the counter and wandering around for 15 minutes seeking help I finally someone who informed me that their garage booth was located at the other end of the facility. My treatment there was fine. However, I informed the representative that no one was at the main "Rent - A - Center (?)" booth and no sign was there directing customers to the garage booth. She said that was clearly unacceptable and that 2 people should have been there. This was a big inconvenience especially after arriving from a long flight. The rest of my experience was fine and the Thrifty representative in the garage booth could not have been nicer and helpful.
Aug 14 2016
Pros: Thrifty made it very easy to rent and return our rental car. The staff was extremely friendly and knowledgable about the area. They gave us great recommendations on places to visit and eat! Would highly recommend using them and look forward to renting from them in the future.
Apr 14 2016
Pros: Car was clean, counter was friendly
Cons: Immediately assessed a fuel surcharge upon arrival and assessed an additional day. I showed the receipt for fuel and the surcharge was removed, but they still assessed the extra day, which was ridiculous as the car was returned on time, their agents were just too busy to get to the car.
Jan 7 2016
Pros: I found Thrifty to be very convenient to get to from my home and I thought the rental process was very simple and quick. I will use them again.