Reviews for Hertz in Baton Rouge
- All reviews 100%
Jun 18 2017
Pros: The price quoted was excellent
Cons: Our flight arrived several hours late. It was a long walk in from the plane to the rental counter. As I approached the counter at 5 minutes to midnight, the agent turned her back, went through a small door at the back of the counter area, closed it and left for the night. Thanks so much. I was able to get a car from Avis, but at a higher price. Beat the heck outta walking!
Jun 5 2017
Pros: The young lady that handled my rental was very friendly and businesslike.
May 31 2017
Cons: Did not have reserved vehicle even with a week's notice. No upgrade offered. Tried renting me a smoke filled smaller car. Did not take. Left with no apologies. Won't rent from Hertz again.
May 28 2017
My worst rental car experience to date
Pros: The rental car provided was nice for the price
Cons: Despite having a reservation, we had to wait an hour and a half for the car to be ready. Service was poor, but the wait for a rental car (especially from a hertz location) was absolutely unacceptable. Will never rent from this location again.