2.0
It was probably the worst experience in renting a car. The manager was trying to up charge, so from 168 originally booked at Kayak the final price became 570. We ended up walking awayReviewed Apr 19 2023
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10.0
The location of the Hertz rental agency in Bordeaux Gare St Jean does not have enough signs for the parking garage ( circled about 2-3 times) and for the location of the office. Please get signs and provide exact directions to the parking garage. Thank you.Reviewed Mar 21 2023
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10.0
This was a really easy rental experience and the staff were friendly and helpful. My security deposit was returned promptly after I returned the carReviewed Aug 5 2022
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2.0
Charged me $130 to clean the car at drop off. Over years and years, I’ve never been charged for cleaning. Had I known, I would have pulled off and vacuumed it myself for $5. Didn’t want to miss my flight, or I’d have done it. The staff were great, but the cleaning fee is completely out of the ordinary.Reviewed Jul 30 2022
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6.4
Pros:The car was recent, cheap, and drove really well The staff did their best to helpCons:The waiting time at the airport was pretty long both on pickup and dropoff The car had a lot of marks of dirtiness inside and outsideReviewed Sep 9 2019
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9.6
Did exactly what was neededPros:Liked the car, no issues, efficient drop off.Cons:Pick up could have had less queue if they had more staff.Reviewed Sep 4 2017
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6.0
Hertz Bordeaux airportPros:Courteous employees at the desk and in the l to (they missed damage on the vehicle and corrected that and apologized)Cons:Kayak stated $15/day for GPS, but Hertz charged Euro 30 (= $36); never received a receipt from HertzReviewed Oct 5 2016
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8.0
Cons:Car not clean outside ...and goof be better inside The queue at the desk very long. Not very friendly when receiving the car at the parking. Very nice at the dropoff.Reviewed Oct 4 2016
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