Reviews for Hertz in Carlsbad
- All reviews 100%
May 20 2017
Pros: Really fast and efficient transaction. Clean car. Very happy with the experience!
Feb 21 2017
Pros: The customer service gal, Jade, was professional and knowledgeable.
Cons: Location, customer service person Jade, clean car
Oct 25 2016
Kind of a pain
Cons: The car I rented was in bad shape. Made a lot of really bad noises and jerked to the right. I brought it back to the rental office, and they informed me that they didn't have any other cars. I had to go to another Hertz location in Orange County and it was very difficult to make the exchange for another vehicle. Just wasn't that great of an experience and the customer service was subpar.
Feb 28 2016
Cons: When I booked the car I was only given the pickup time choice of noon even though I wouldn't pick it up then. When I went to pick up the car the location closed at 1 pm on a Saturday... Ruined a trip for me.