10.0 ExcellentOct 28 2021
The Avis/Budget rep at the Haley St location went above and beyond to make sure we were taken care of, charged appropriately, and able to make our flight on time. It was much appreciated!
10.0 ExcellentAug 21 2021
The guys at Oceanside were wonderful! Friendly, courteous, and easy to work with. We were going from Oceanside to Pennsylvania and they made sure the car was in great condition for us. Double checked the oil, gave us a newer vehicle, and made sure we would be comfortable on our long haul. Can't say enough great things about these guys. Would definitely use them again for our next adventure. Thank you!
6.0 GoodJun 16 2021
That they upgraded us to a truck.Their list if mid size SUVs are all small size SUVs; total misrepresentation when we made our online reservations
2.0 MediocreMay 18 2021
Rathe was $134 and was changed $356
8.0 ExcellentApr 1 2021
COUNTER GUY WAS FRIENDLY, DROP OFF SUPER EASY AND QUICKON PICK UP COUNTER GUY WAS VERY BUSY, COULD HAVE USED SECOND PERSON
6.0 GoodApr 1 2021
They upgraded my car.The car smelled like cigarettes.
10.0 ExcellentNov 13 2019
After trying several rental car companies directly without success, Kayak was able to get me several options for my trip. It seems that rental car companies are not overly excited to rent cars for one way, day trips. I needed to travel 200 miles, one way, to pick up my new car. Kayak was able to find cheap rentals with major companies that I just couldn't get directly. Thanks Kayak!You should have been there earlier! Oh, wait, no that was my fault. Next time I know where I will check first.
10.0 ExcellentOct 9 2019
Quick easy drop off
2.0 MediocreApr 2 2018
Customer service was not customer serviceThey did listen.You would think that after all the hassle, I asked for a discount or to please find us something and honor the price I agreed to pay - no discount on the current issue, no discount on a future rental, etc., etc. They obviously don't need or want our business.
6.8 GoodDec 7 2017
Where are staff?NoneWe returned car 330 pm and not one person was in return area. There was a sign for us to mark contract with the mileage and gas level and drop it in the drop box. I understand if car is returned after hours but this was in middle of work day in the afternoon. Did not leave me eith a comfortable feeling.