Find reviews that mention:
2.0
Pros:Nothing teribile experienceCons:Wrong car, no contract (“computer not working-will send later” - never received) higher than expected priceReviewed Jun 28 2020
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5.2
Pros:I received call and text the day before to confirm my 10am pick up time. When I arrived at that time no one from Hertz was there. Person arrived 20 min later and then it took 20 more min to get the car. John (Mgr?) from Riverhead office promised 15% off. Haven't seen it yet.Cons:Customer service. Ownership of issue.Reviewed Aug 14 2019
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2.0
Cons:We did not rent a car in SH recently. If you have a record of it, please let me know. Thank you.Reviewed Jul 29 2019
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2.0
The whole thing sucked!Cons:The rental dealership gave away all the cars before I got there, and never had the courtesy to call me to let me know -- all because I didn't show up at an arbitrary pickup time. I will never -- underscore NEVER -- deal with Hertz again!Reviewed Jul 21 2018
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10.0
Better than them allPros:I'll never rent from Avis. Terrible experience with them. I have been aHertz customer for ages. Although I check the prices every time, I have never felt the need to go elsewhere.Reviewed Sep 27 2017
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3.6
Cons:Pickup and dropoff was disorganized, they overcharged me, and the car was dirty and barely had 1/4 tank of gas.Reviewed Sep 1 2017
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2.0
Cons:I was able to make a reservation through kayak for Sunday-Sunday at water mill. This despite the water mill location being closed on sundays, unbeknownst to me. I had to pick up my car a day late, drop it off in a different location, and hertz tried to charge me double to rebook my reservation to accommodate the correct times. Totally unacceptable, basically a bait and switch.Reviewed Jul 18 2017
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10.0
Cons:Wish there was afterhour drop off in locations north of Bradley airportReviewed May 30 2017
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10.0
William is greatPros:Hey, i just wanted to say what a nice and professional guy William is. really helped making this a good experienceReviewed Sep 28 2016
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10.0
Pros:Great experience and service and I always have a bad one with renting a car but price was accurate and car was greatReviewed Jul 18 2016
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2.0
ScrewedCons:I was dropped off and had to pay $22 for a taxi out of there because the site neglected to mention prepay visa was not allowed. I have rented with that card in the past. The agent sucked,he could have given me a ride.Reviewed Dec 6 2015
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