Pros: Staff was very helpful and accommodating.
Cons: The car wasn’t cleaned before it was brought to the rental place so we had to wait for it to be cleaned before took it
Not clean
Cons: I have rented many cars in the past for business and most thru Hertz so the following was a surprise for me. Car exterior was dirty and interior also could have been cleaner, especially with candy wrapper in cup holder. Dealer explained the reason car was dirty was because the town had shut off the water and they could not wash it. I had to go home and wash it myself. I feel I should be given a reimbursement for washing the car.
Cons: It is ridiculous that a credit check needs to be required for use of a debit card while renting a car. Was unable to pick up my rental car and was forced to rent from another vendor. That rental cost me $100 more than what my initial reservation rate was. This was an upsetting experience and is a policy that I believe should be adjusted or removed entirely.
Everything was good
Pros: No Sur, quick pickup and drop off.