Reviews for Hertz in Lexington
- All reviews 100%
Sep 25 2016
Pros: I loved the car. So fun to drive.
Cons: I didnt not appreciate the lady who "helped" me at the front desk. She did not get off the phone & you could tell it was a personal call. Once she finally did acknowledge that I had been standing there 5 minutes she said "what do you want" I was taken back by her tone & almost turned around & walked back out. But I needed the car so I stayed. By the end of it I told her that I hoped her day got better because I felt bad for the next customer who had to deal with her.
Sep 16 2016
My car wasn't there
Pros: Looking for a rental car in Lexington Kentucky on kayak.com hurts advertise that they had standard car available on Nicholasville Road. I booked the car and found A friend to drop me off at Hertz. When we got there, they said they had no cars and blamed kayak. I ended up driving my own car which cost my company over twice the expence.
Cons: They rented me a car they didn't have.
Jul 8 2016
Will no longer use Hertz as a rental
Cons: Car once again not ready for pick up dirty and wrong car will never book hertz.
Jun 4 2016
Did not have the size car ordered had to take smal
Pros: Kayak price email was great
Cons: They didn't have the car I ordered and I had to take a smaller car. Then they tried to charge a higher price for the smaller car.