Book Hertz car rentals at Long Beach Municipal Airport

Reviews

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Traveler rating

Excellent

26

Good

9

Okay

9

Mediocre

11

Poor

0

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car was cleangreat experience

pick up the carlocation was closed

rented a carfriendly staff

car availablewrong location

pick up and dropcredit card

customer service

10.0

Pros:The lady who helped was very nice. The car type I rented was not available and ready upon arrival, but she was able to provide a comp upgrade for the inconvenience.Cons:Pretty long want times to actually get the car, but the agent was by herself do all she could and keeping me up to date, so I gave her the benefit of the doubt.Reviewed Jul 25 2018

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10.0

Great Customer ServicePros:People are friendly.Reviewed Apr 26 2018

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10.0

Easy and fast service. Great car.Pros:We received a Hybrid car which was fabulous for driving around LA!Reviewed Apr 8 2018

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8.8

Cons:Would like to get immediately the confirmation for getting back the 200$ depositReviewed Mar 19 2018

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2.0

Deceptive Toll ProgramCons:I was told about Plate Pass, which allows drivers to use electronic toll. I was never told that one of the only roads in the US not covered was right outside the Long Beach Airport. After Hertz had their way with me I ended up having to pay 60 dollars for a 0.25 cent toll. Fraudulent marketing, negligent customer disclosure, and bad service on the backend. After many years with Hertz I am calling it quits.Reviewed Feb 23 2018

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10.0

Excellent customer service and a good valuePros:I have rented many cars at LGB airport. This experience with Hertz was the best I've ever had anywhere. Ebony is the reason. She welcomed me with a big smile. Throughout the check out, she was both very professional and friendly. She took the time to explain everything and asked if I had questions. How refreshing in this day and age. The car was great, and the car return was easy.Reviewed Jan 9 2018

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6.0

Watch the tollsPros:The car was absolutely fine and as expected.Cons:Hertz neglected to discuss tolls with us. We took a toll road, and did not have an option to pay cash or a transponder. We tried to pay it online but were told we would have to pay it through Hertz. When I called Hertz they were completely unhelpful, and when we dropped off the car we found out we would have to pay a $25 penalty on top of the toll. They claim they have no responsibility for this, but that's ridiculous. This may just be an issue with staff at Long Beach airport, but I was pretty frustrated and angry.Reviewed Jan 1 2018

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7.2

Good value for the money, but no option for hands free callingPros:Pickup and drop off was easy. Agents were friendly.Cons:The car wasn't very clean and I was shocked that there was no blue tooth option or any way for hands free calling.Reviewed Nov 27 2017

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8.0

Easy experiencePros:Very nice lady at the counter. No line. Quick checkout. Not too much upselling. Know that's their job though, she read me well. Made the offer but didn't over-push it.Cons:By no fault of the attendant, I'm always surprised no one makes it a point to make it easy to manage tolls easily. I always remember that once I'm in the car and it's too late to go back.Reviewed Nov 19 2017

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9.2

Pros:Easy pick up and drop off. Clean car!Cons:Nissan Versa's drive a little weak.Reviewed Nov 6 2017

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8.8

Pros:Gas mileage, cleanliness, proximity to terminal, friendly/courteous service representatives.Cons:Waiting in line to turn keys in.Reviewed Nov 3 2017

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10.0

Great!Pros:Great customer service, great price, car was as expected. No unexpected charges. Easy drop offCons:One worker and Hertz had the longest line.Reviewed Oct 22 2017

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• How much does it cost to rent a car from Hertz at Long Beach Municipal Airport?

  On average a rental car from Hertz at Long Beach Municipal Airport costs $78 per day.

• What is the most popular rental car from Hertz at Long Beach Municipal Airport?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz at Long Beach Municipal Airport.

• Where can I find Hertz car rentals at Long Beach Municipal Airport?

  4100 E Donald Douglas Dr is the closest Hertz rental location to Long Beach Municipal Airport. The telephone number for this location is +1 562 420 2444.

• Does Hertz offer shuttle or airport pick-up services from Long Beach Municipal Airport (LGB)?

  Yes