Find reviews that mention:
9.6
Pros:Super easy pick up at the airport counter then a small walk to the garage at the airport to get in the car and go. No pressure on buying extra insurance or upgrading.Cons:Over all one of the best rental encounters I have had in over 40 years.Reviewed Feb 10 2020
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10.0
Cons:Kayak computed incorrect tax on our invoice. We had to pay another €20 at return. Other than that one thing, everything was perfect. Oh, and one other thing, the directions to return the car need to be a lot more of a step by step type of thing. It simply says return at airport. Uh, yeah. Go to airport. Ok. Then what? Where? This needs to say exactly where one is going. Easy. Small. Needs added. Again, great experience.Reviewed Jul 2 2018
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10.0
Excellent servicePros:Ivan was very kindReviewed Jun 5 2018
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6.0
Cons:Misleading fuel option from the pickup agent. I ended up returning the car with a full tank of gas just to learn I somehow agreed to pay for an entire additional full tank of gas. I expect more from hertz.Reviewed Oct 6 2017
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2.0
UnorganizedPros:The service rep in Malaga was very nice and very helpfulCons:Poor functioning car. Low tire pressure. Multiple notices about service which was due. Had to fill one tire 4 times during trip Malaga noted car as no damage. Madrid counted all minor scratches and door nicks and tried to charge me for them. They were aggressive and unfriendly. We were told the car was red and in a certain space number. The car was gray and in a different number and I wonder if they mixed up keys I rent cars frequently and from Hertz and this whole situation and car will steer me away from Hertz and Avis forever.Reviewed Jun 6 2017
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10.0
Great service, friendly staffCons:It was very difficult to find a pick up and drop off place at both airports. I was extremely frustrated!Reviewed Jun 1 2017
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