Guest Reviews
Overall Rating
7.4
Good
Based on 3,860 reviews
Cleanliness
8.8
Comfort
8.8
Pickup/Dropoff
9.0
Value for money
8.6
Hertz car rental prices in Poughkeepsie
| Economy | $27/day | |
| Compact | $28/day | |
| Intermediate | $28/day | |
| Full-size | $35/day | |
| SUV | $29/day | |
| Minivan | $84/day | |
| Premium | $53/day | |
| Luxury | $91/day | |
| Commercial | $32/day | |
| Van | $39/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
-
10.0
Pros: the car was great and the process was smooth and fast
Cons: no complaints
review from
-
10.0
Pros: Hertz employee was super helpful. She let me view the car before signing, and helped us review other options when we saw the trunk wasn't going to work with our 4 bags -- making special care to use any discounts we were eligible for through insurance, etc.
review from
-
8.0
Good
Pros: Pleasant
Cons: Too far from where i live
review from
-
10.0
Pros: good MPG, inside clean
Cons: some dents
review from
-
10.0
Great service
Pros: The car was great and very clean.
review from
-
10.0
Pros: The Hertz representatives were helpful and focused on our needs. They helped me with a problem I was having with connecting with Lyft. So helpful!!!
Cons: Not a thing!
review from
-
2.0
Pros: not a single thing.
Cons: When I showed up at my rental time to pick up my rental for a wedding I was in later that day, I was told "sorry, there were no more cars on the lot for the day, so there would be no car for me. When I started to question the agent, she said "you could go walk the lot and see for yourself if you don't believe me". She said there might be a cargo van i could use, but it would only take one passenger, which I needed room for more. After asking her what she suggest I do, she walked away without explanation, later returning with another agent simply telling him "he wants to talk to you" This new man told me I was "lucky" because someone had just returned a car I could take, but it didn't have a chance to get cleaned and the gas tank was only half full. having no other choice, I took the car and was not even walked out to the car or showed which car it was. I had to hit the button on the key in the parking lot. when I got in the car, there were sticky stains all over the interior, the gas tank was completely empty and the gas light was on, and the passenger seatbelt alarm beeped the entire time, even though there was no one in the passenger seat most of the time. As someone who travels bi-weekly for work, I have never experienced anything like this, especially such poor customer service. The $200 deposit taken from my credit card has yet to be returned, and another $50 charge was attempted.
review from
-
4.0
Cons: I was charged for Travel insurance even though I didn't end up renting the car.
review from
-
6.8
Cons: $14/day charge for a car seat! Spoke with multiple people to coordinate getting the car seat and no one mentioned an additional charge.
review from
-
10.0
Pros: Great customer service!
review from
-
10.0
Good price for rentals. Good clean cars
Pros: Car ran well and was comfortable to drive. Was available when promised. Easy pick up and return.
Cons: The rental site should have longer hours on Sundays.
review from
-
10.0
Pros: No problems
Cons: Nothing
review from
-
10.0
Pros: the car was great and the process was smooth and fast
Cons: no complaints
review from
-
10.0
Pros: Hertz employee was super helpful. She let me view the car before signing, and helped us review other options when we saw the trunk wasn't going to work with our 4 bags -- making special care to use any discounts we were eligible for through insurance, etc.
review from
-
10.0
Pros: good MPG, inside clean
Cons: some dents
review from
-
10.0
Great service
Pros: The car was great and very clean.
review from
-
10.0
Pros: The Hertz representatives were helpful and focused on our needs. They helped me with a problem I was having with connecting with Lyft. So helpful!!!
Cons: Not a thing!
review from
-
10.0
Pros: Great customer service!
review from
-
10.0
Good price for rentals. Good clean cars
Pros: Car ran well and was comfortable to drive. Was available when promised. Easy pick up and return.
Cons: The rental site should have longer hours on Sundays.
review from
-
10.0
Pros: No problems
Cons: Nothing
review from
-
2.0
Pros: not a single thing.
Cons: When I showed up at my rental time to pick up my rental for a wedding I was in later that day, I was told "sorry, there were no more cars on the lot for the day, so there would be no car for me. When I started to question the agent, she said "you could go walk the lot and see for yourself if you don't believe me". She said there might be a cargo van i could use, but it would only take one passenger, which I needed room for more. After asking her what she suggest I do, she walked away without explanation, later returning with another agent simply telling him "he wants to talk to you" This new man told me I was "lucky" because someone had just returned a car I could take, but it didn't have a chance to get cleaned and the gas tank was only half full. having no other choice, I took the car and was not even walked out to the car or showed which car it was. I had to hit the button on the key in the parking lot. when I got in the car, there were sticky stains all over the interior, the gas tank was completely empty and the gas light was on, and the passenger seatbelt alarm beeped the entire time, even though there was no one in the passenger seat most of the time. As someone who travels bi-weekly for work, I have never experienced anything like this, especially such poor customer service. The $200 deposit taken from my credit card has yet to be returned, and another $50 charge was attempted.
review from
-
4.0
Cons: I was charged for Travel insurance even though I didn't end up renting the car.
review from
Other suppliers in Poughkeepsie scored
Where can I find Hertz car rentals in Poughkeepsie?
20 Ibm Road, Hertz car rentals
Address
20 Ibm RoadPhone
+1 845 462 6160Top Tips For Renting a Car from Hertz in Poughkeepsie
- 25% of our users found rental cars from Hertz in Poughkeepsie for $56 or less
- Premium rental cars from Hertz in Poughkeepsie are around 33% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Poughkeepsie
How much does it cost to rent a car from Hertz in Poughkeepsie?
On average a rental car from Hertz in Poughkeepsie costs $65 per day.
What is the most popular rental car from Hertz in Poughkeepsie?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Poughkeepsie.
How many car rental locations does Hertz have in Poughkeepsie?
Hertz has 2 rental locations in Poughkeepsie. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: John F Kennedy Intl Airport (JFK)?
Yes
Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl Airport (JFK)?
Yes
Does Hertz have a car rental location at the airport: LaGuardia Airport (LGA)?
Yes
Does Hertz offer shuttle or airport pick-up services from LaGuardia Airport (LGA)?
Yes
Does Hertz have a car rental location at the airport: Stewart Airport (SWF)?
No (According to our data)
Does Hertz offer shuttle or airport pick-up services from Stewart Airport (SWF)?
Yes
