Pros: Staff were friendly Everything went smoothly I had a short delay in my return, but they were very understanding
Cons: Nothing to report at this time
Pros: it was easy and quick to rent the car the car was clean
Cons: i used to work as a customer service agent and the first and most thing i learnt about it was never to say ' I DO NOT KNOW TO A CUSTOMER' ...my boss always told us if you don't know you have no business working here... so I rented my car thru a third party got a good deal paid my insurance thru them so when I went to pick my car I was asked if I needed an insurance told her I paid but she told me that it doesn't show there i asked her what i should do and the answer was 'I DON'T KNOW ' so i didn't want to take the risk of driving without it and ended up paying twice went back and asked her again 'SHE DOES NOT KNOW WHAT I SHOULD DO ' will never use Hertz again
Cons: i booked online a car to pick up from richardson but hertz branch in the richardson was closed when I got there. I did not get any info about working times in richardson branch before i booked. This is unprofessional and extremely rude! After half an hour talk on call I managed to get confirmation for refund. Still waiting refund...
Terrible! Stick to the airport location if you're
Cons: Reserved a small SUV and when we got there all they had left on the lot was ONE a compact car. We were driving 900 miles to rent a truck and ,over belongings across the country. They attempted to find us another car locally but contractually couldn't call the airport because they didn't have reciprocal agreements with them. I was able to find a replacement with my cell phone so we left without the rental and got another at the airport - from Enterprise.
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Top tips for renting a car from Hertz in Richardson
- 25% of our users found rental cars from Hertz in Richardson for $34 or less
- Book your rental car from Richardson in Hertz at least 1 day before your trip in order to get a below-average price
- Compact rental cars from Hertz in Richardson are around 40% cheaper than other car types, on average