Reviews for Hertz in Rochester
- All reviews 100%
Mar 22 2017
Pros: Service was fast and easy, very friendly and knowledgeable. Will use them again and have recommended their services.
Cons: Didn't like that I didn't have inspection sticker on window, made me a little nervous that may get stopped. But all was good and I didn't
Mar 18 2017
Both cars that were received were dirty and old
Pros: Front desk person was very accommodating
Cons: The first car rented was dirty and smelled, took back and got another car which was damaged and smokey in the interior. I have rented other company's but looks like hertz is not reinvesting back into there cars. Would not rent again.
Mar 6 2017
Chrysler Town and County rental
Pros: Great gas mileage. The seats were very comfortable. Plenty of room. Nice vehicle if it were New!!
Cons: The windows were really dirty inside, the left rear sliding door had been damaged before we had the vehicle and there was no lock on it. There was even old tape on the outside where someone had taped the door shut. The door wouldn't lock at all, so every time we stopped for more than a few hours we had to take everything out. The the van came with a Hertz gps built in that locked up more than half the time , getting stuck on the same spot until it reset it's self. The the power switch on the gps didn't work either!!
Mar 6 2017
Pros: Ease of returning and not having to go into airport.