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Book Hertz car rentals in Rochester

Fri 12/16 Pick-up
Mon 12/19 Drop-off
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Reviews for Hertz in Rochester

  • All reviews 100%
7.0/10 Good
Based on 15 reviews
  • 4.5
  • 4.5
  • 4.0
  • 3.5

Recent reviews

Most recent
    4.8 Okay
    Jul 8 2016
    Outrageous additional charges
    Pros: Clean vehicle, friendly staff at pickup.
    Cons: I made a reservation for a pick up in Rochester and a drop off at JFK. I called to apply my AMEX certificate, and Hertz gave me a new confirmation number, but they didn't say anything else changed. My original reservation was for about $420 for 4 days, or just over $100 per day. When I went to pick up the vehicle, I was offered a "sale" on an upgrade of $30 per day, which I took. Then when I went to drop off the vehicle, they claimed that the cost would be higher due to a drop off at a different location than the pic k up, even though that's what I was quoted and reserved. I ended up paying $650 for 3 days! That's more than double the daily rate I was quoted!! I let Hertz know of my frustration, and they said "As a goodwill gesture, we will remove the upgrade charges on this rental," which was a mere $30 per day. I gave them the opportunity to honor my original quote, and they still overcharged me by double and called it a "goodwill gesture." There are plenty of rental car agencies out there. Pick a different one.
    2.4 Mediocre
    May 9 2016
    Smelly, Rough ride, EXTREMELY Disappointed
    Cons: The smell of the car was intoxicating. It smelled liked cigarette butts were attempted to be covered up by febreze. Additionally, the engine was so loud, I could hardly hear anything.
    6.4 Good
    Apr 3 2016
    Pros: Very quick
    Cons: Nothing wrong.
    3.2 Mediocre
    Nov 2 2015
    Filthy car
    Cons: Check out person was very pushy with upgrades and insurance we did not need or want. No choice of cars, just a set of keys to a car filled with someone else's garbage. Sticky and filthy inside and out.

Where can I find Hertz car rentals in Rochester?

1301 East Ridge Road, Hertz car rentals


1301 East Ridge Road


+1 585 338 1190
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