Reviews for Budget in Rochester
- All reviews 100%
Sep 21 2016
Good car for the money, service not so much
Pros: I rented a Chevy Cruze; thought it performed well, and was quite economical. So, very good value for the money.
Cons: Service was disappointing with regard to pickup: kept me waiting for no reason. Also, I returned it completely full, but the sensor said I had driven more than 4 miles since filling it up. The software therefore charged me $18 to refill, but the charge was over-ruled at their desk.
Sep 18 2016
Worst Customer Experience
Cons: They sell for cheap and then add hidden expenses, and they treat their customers in a very bad non-understanding way Their system is flawed and they still won't accept feedback. They are not there to give you a good service, they are there to rope you and treat u bad after
Jul 15 2016
Pros: All was as expected. Car was there, staff was pleasant and efficient, Car was clean and ran well. No problems.
Jul 10 2016
Pros: Easy to drop off and friendly staff