Reviews for Budget in Rochester
- All reviews 100%
Feb 3 2017
Pros: The car was great. The people I dropped it off with were excellent.
Cons: They guy who got me sorted at the beginning tried to give me a totally different (and not as good car) and was a bit rude about it. Then he tried to upsell me on a number of things and disparaged me for not taking them. Not good sales technique and not good customer service.
Jan 20 2017
Pros: Changed the dropoff location free of charge due to a mixup, very friendly and helpful
Jan 15 2017
Pros: The rate was good but the car was poor quality. It vibrated severely at highway speeds, was not properly aligned and did not have standard features which I expect (e.g. USB jacks, Bluetooth, etc.)
Dec 16 2016
Pros: Good car left a window scrapper which was necessary
Cons: Wasn't anyone there when dropping off