Pros: I loved that the staff was quick, and didn’t try to sell me additional add-ons or insurance. Easiest prepay experience ever. Thankyou!
Cons: Only one person was working at the desk, so I had to wait about 10 minutes to be helped. The car was not very clean inside.
Nice car, nicer staff at Hertz
Pros: The car was clean and in good condition. Staff assisted us in checking out the car for overall condition. Explained everything we needed to know.
Cons: Took our lives in our over hands trying to get in and out of the Hertz parking lot, which they share with multiple businesses. The lot is located on a very busy street and not much around to slow down traffic so one can easily get in and out.
Not so good
Pros: Was not told there would be a $200 hold on my account. To rent the car. If I pre pay the car that should be it. Not happy at all and will not recommend Hertz.
Cons: On April 18th what am I getting charged $25.92 ??? I don't understand. I drop off the car on April 16th.
Pros: good value
Cons: not enough staff at pick up location i had to wait for a long time to pick up the car.
Pros: The affordability of the weekend rate.
Cons: I called Hertz the day before and asked if they can drop me off my house after I drop off the rental. The agent said that they couldn't because I lived more than a mile away and they are a 2 man operation. I thought that they offer drop off and pick up. The agent said that if I want drop off and pick up that I should go to Enterprise. The day of pick up, I was informed that there were no cars. They overbooked and there were 7 other people besides me waiting for cars. The agent said that 3 of them prepaid and that most likely there will mot be a car for me and I should look elsewhere. Even though Hertz is closest to my home, I will never go back yo them. Very poor customer service and rude agents.
Cons: Long wait both at pick-up and return Only larger sized car available, not size ordered Car was dropped off while I was waiting to pick up, no int or ext cleaning
Disorganized and completely unprofessional
Cons: Upon picking up my rental from the canyon country, CA location- I was informed my rental had not been cleaned and was offered a car wash voucher to take care of it myself. I declined; seeing j was simply renting the car to get back home in the Lake Tahoe area. Driving the vehicle- no problems, didn't eat or drink in the car and am not a smoker. I simply wanted to get home. I returned the vehicle to the Harrahs casino location, left the keys in the drop box and called the original canyon country location to confirm I had dropped the keys properly (I did not feel comfortable simply leaving car/keys without checking out with the attendant). The following day my bank acct states I had been over charged by hertz- I contacted customer care and told them the situation and she informed me I had been charged for cleaning- I immediately contact the canyon country location and asked them to contact the harrshs casino location to confirm with them that I was not responsible for the unkept nature of the car- I had picked it up in canyon country with no cleaning been done prior to me renting the car. The gentlemen (Sam) at the canyon country office has attempted to contact the harrshs location for two days, along with myself trying to contact them- they are not answering any phone lines. I will continue to attempt to resolve this- and I will never rent from hertz again- seeing How impossible this whole situation has become. How unprofessional the harrshs casino location has been is something I've never experienced with any business. Please resolve this issue. I'm exhausted attempting to fix your companies lack of communication between branches
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Where can I find Hertz car rentals in Santa Clarita?
Top tips for renting a car from Hertz in Santa Clarita
- 25% of our users found rental cars from Hertz in Santa Clarita for $32 or less
- Book your rental car from Santa Clarita in Hertz at least 1 day before your trip in order to get a below-average price
- Intermediate rental cars from Hertz in Santa Clarita are around 55% cheaper than other car types, on average