Hertz Car Rentals in South Burlington from $36/day

6.0 Okay

Minivan

May 7 2017

Pros: Clean and good price

Cons: Got charged for early pick up when they told me I could come get it anytime. Employee was not helpful. Called for info and they said they'd call back and never did.

7.6 Good

Intermediate

May 4 2017

Pros: After an initial mess up at the airport, I had to take Uber to another Hertz facility. The agent at this second facility was exceptional nice, caring, and accommodating. He redeemed my experience!

Cons: The car I got did not have cruise control. I consider that a vital way to keep my speed under control when traveling through Vermont's numerous speed trap areas.

10.0 Excellent

Minivan

May 2 2017

Pros: The whole thing Especially the comfort of the ride.

10.0 Excellent

Minivan

Apr 18 2017

Great Customer Service

Pros: We rented a vehicle for a cross country family trip. I explained to the customer service person that I had picked an unlimited miles package because we would be putting 7000 miles on the car. The car was serviced and ready at pick up. It was everything we needed for the trip. Upon return the desk was amazingly accommodating.

4.0 Mediocre

Full-size

Mar 27 2017

Ended up canceling

Pros: Nothing

Cons: Made reservation for 3 days through Kayak for what I thought was a reasonable price. Then I found out that the rental location was a few miles from the airport. Called Hertz to see if I could change the reservation to pick up the car at the airport. I got a representative that is "not local," with an accent that was hard to understand, who was not very helpful. He quoted a price for airport pickup that was 3 times the original reserved price - for the difference of a few miles? I thought that was unreasonable and cancelled. I ended up using another rental company whose price for airport pickup was only $20 more than Hertz's original off site price.

8.0 Good

Compact

Mar 5 2017

Pros: The price was good.

Cons: No fault of Hertz- the defrost did not work in the Versa, and the heat barely worked at all. It was cold!! Also, I had been told I could get a ride after drop off, however, only one guy on duty on Saturday so no-one could. I wish I had known about Saturday ahead of time. The manager at the Shelburne Rd is a bit gruff, the other staff were friendly.

4.8 Okay

Compact

Oct 19 2016

Reservation screwup

Cons: Kayak made car rental dropoff site a $25 cab ride from airport. Huge inconvenience!

3.6 Mediocre

Intermediate

Aug 17 2016

Bad service, old car and no music

Pros: The car was clean and drove well

Cons: The car was old as it pertains to technology features. No USB port to charge my phone. The AUX port didn't work half of the time; the other half of the time it would make a loud long beeping sound.

10.0 Excellent

Full-size

Jul 28 2016

Pros: Once inside the drop off took just two minutes.

Cons: When I got there the door was locked with a note saying they had to step out. Had to wait for someone to arrive. about 15 minutes.

2.0 Poor

Intermediate

Jul 21 2016

Highly Disappointed

Cons: Being not familiar with the area I apparently did not rent from the kiosk at the airport but somewhere off site. The office would not stay open the extra five minutes for me to get there and the airport office would not honor the reservation price and instead of the reserved price of $249.00 offered to rent me a comparable vehicle at $605.00.

9.2 Excellent

Compact

Feb 16 2016

Pros: It was a fast, friendly pick-up, and the rental associate was immensely personable - a nice change from the curt interactions I've had elsewhere.

Cons: Chevy Spark + windy highway = how did I not blow off the road? Definitely know what car I won't be buying or recommending for everyday use. I wish I'd known how it drove before choosing the cheaper option - good for around town, but not higher speed trips... Still, better than taking a two hour bus ride.

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